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Complaint log

PennyMac complaint log

The newest complaints about PennyMac, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 16, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLFixedYes
Oct 16, 2026MortgagesStruggling to pay mortgageForeclosureSCExplainedYes
Oct 15, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMDExplainedYes
Oct 15, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLFixedYes
Oct 15, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Oct 15, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 15, 2026MortgagesStruggling to pay mortgageForeclosureSCExplainedYes
Oct 14, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMOExplainedYes
Oct 14, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Oct 14, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalTXExplainedYes
Oct 14, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process-ExplainedYes
Oct 14, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNEExplainedYes
Oct 14, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefOHExplainedYes
Oct 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Oct 14, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureILExplainedYes
Oct 13, 2026MortgagesTrouble during payment processPayment processLAExplainedYes
Oct 13, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCTExplainedYes
Oct 13, 2026MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Oct 12, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceILExplainedYes
Oct 12, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Oct 12, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Oct 12, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMIExplainedYes
Oct 12, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNCExplainedYes
Oct 11, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNCExplainedYes
Oct 11, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Oct 9, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Oct 8, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCOFixedYes
Oct 8, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCOExplainedYes
Oct 8, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
Oct 8, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Oct 7, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Oct 7, 2026MortgagesProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneTNExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount status incorrectILExplainedYes
Oct 7, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Oct 7, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMOExplainedYes
Oct 6, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCAExplainedYes
Oct 6, 2026MortgagesTrouble during payment processPayment processOHExplainedYes
Oct 6, 2026MortgagesTrouble during payment processPayment processTNExplainedYes
Oct 6, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXFixedYes
Oct 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectWAExplainedYes
Oct 6, 2026MortgagesTrouble during payment processLien releaseMNExplainedYes
Oct 5, 2026MortgagesIncorrect information on your reportAccount status incorrectLAExplainedYes
Oct 5, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceWAFixedYes
Oct 5, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTXExplainedYes
Oct 5, 2026MortgagesClosing on a mortgageDelays with the closing processPAExplainedYes
Oct 5, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuSCExplainedYes
Oct 5, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 5, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTNExplainedYes
Oct 4, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuDEExplainedYes
Oct 4, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMAFixedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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