Credit reporting
Perpay credit reporting complaints
Consumers have filed 143 complaints about Perpay's credit reporting, 91 in the last 12 months (+122%). Perpay answered 100% on time and closed 0% with relief. See the whole Perpay record.
Perpay against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Perpay | 91 | 100% | 0% |
Latest Perpay credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Mar 10, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Mar 3, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 22, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 19, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 17, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 13, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 11, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 2, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 27, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 26, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 26, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 24, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jan 13, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 9, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 9, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 31, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 30, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 29, 2025 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Dec 27, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 14, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 11, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 11, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 9, 2025 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Dec 3, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 2, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 1, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 1, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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