Credit reporting
Phoenix Financial Services credit reporting complaints
Consumers have filed 439 complaints about Phoenix Financial Services's credit reporting. See the whole Phoenix Financial Services record.
Phoenix Financial Services against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Phoenix Financial Services | 0 | - | - |
Latest Phoenix Financial Services credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 27, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 26, 2023 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Apr 12, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 7, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 28, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 23, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 18, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 17, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 15, 2023 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Mar 14, 2023 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Mar 13, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 12, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 12, 2023 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Mar 11, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 11, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 11, 2023 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Mar 10, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 10, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 9, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 3, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 11, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 3, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 19, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 3, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 30, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 25, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 16, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 8, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Nov 5, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 28, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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