Credit reporting
Phoenix Financial Services credit reporting complaints
Consumers have filed 439 complaints about Phoenix Financial Services's credit reporting. See the whole Phoenix Financial Services record.
Phoenix Financial Services against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Phoenix Financial Services | 0 | - | - |
Latest Phoenix Financial Services credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 10, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 18, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 17, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 13, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Sep 12, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 11, 2024 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Aug 21, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Jun 19, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 11, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 26, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 25, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 6, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 26, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Jan 11, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Dec 23, 2023 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Oct 30, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 9, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Aug 21, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Aug 14, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 11, 2023 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Jul 18, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jul 13, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 12, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Jul 9, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 23, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 20, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 16, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 26, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 25, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| May 8, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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