Debt collector · complaint record
Platinum Holdings Group complaints
Filed under Platinum Holdings Group, LLC
Consumers have filed 451 complaints about Platinum Holdings Group since 2013, none in the last 12 months. It answered 72.1% on time and closed 0% with relief for the customer. The most common problem is communication tactics.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 451
- Last 12 months
- 0
- Answered on time
- 72.1%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since July 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Dec 12, 2022
Platinum Holdings Group complaints by month
The busiest month was October 2014 (22 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Platinum Holdings Group answered all time
- Closed with explanation37984%
- Closed7115.7%
- Untimely response10.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Platinum Holdings Group complaints are about
Top Platinum Holdings Group problems
Inside "Communication tactics"
- Frequent or repeated calls 53
- Threatened to take legal action 52
- Used obscene/profane/abusive language 20
- Called after sent written cease of comm 5
- Used obscene, profane, or other abusive language 2
- Called outside of 8am-9pm 1
Where Platinum Holdings Group complaints come from
Most complaints: California (78), Florida (62), Texas (48), Virginia (22), Pennsylvania (20).
Platinum Holdings Group compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Platinum Holdings GroupDebt collection | - | 0 | - |
Compare side by side: Platinum Holdings Group vs Green Square · Platinum Holdings Group vs EMoneyUSA · Platinum Holdings Group vs Mullooly Jeffrey Rooney & Flynn · Platinum Holdings Group vs Credit World Services
What people say about Platinum Holdings Group
All experiencesNo experiences with Platinum Holdings Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Platinum Holdings Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 12, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | No timely reply |
| Jun 11, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 24, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 24, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jan 4, 2020 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Jan 2, 2020 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Sep 17, 2019 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Apr 27, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 8, 2019 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Dec 21, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 5, 2018 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Sep 18, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Questions about Platinum Holdings Group
How many complaints does Platinum Holdings Group have?
Platinum Holdings Group has 451 complaints on record since July 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Platinum Holdings Group respond to complaints?
Yes. Platinum Holdings Group answered 72.1% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Platinum Holdings Group?
The most common problems are communication tactics (133), improper contact or sharing of info (91), taking/threatening an illegal action (87).
Is Platinum Holdings Group legit?
Platinum Holdings Group is a real company with a public complaint record: consumers have complained about it 451 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Platinum Holdings Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Platinum Holdings Group?
Complain to Platinum Holdings Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Platinum Holdings Group complaints come from?
Most come from California (78), Florida (62), Texas (48). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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