Auto loans & leases
Portfolio Recovery Associates auto loans & leases complaints
Consumers have filed 28 complaints about Portfolio Recovery Associates's auto loans & leases, 6 in the last 12 months. Portfolio Recovery Associates answered 100% on time and closed 0% with relief. See the whole Portfolio Recovery Associates record.
Portfolio Recovery Associates against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Portfolio Recovery Associates | 6 | 100% | 0% |
Latest Portfolio Recovery Associates auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 16, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Aug 18, 2026 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Jul 28, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 21, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Dec 21, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Dec 12, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 4, 2025 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Apr 1, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Nov 4, 2024 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 23, 2023 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jul 30, 2021 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Mar 25, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Mar 23, 2020 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Mar 5, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Fixed |
| Aug 28, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 25, 2019 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Feb 12, 2019 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Apr 30, 2018 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Apr 19, 2017 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Apr 5, 2017 | Auto loans & leases | Taking out the loan or lease | Explained |
| Apr 29, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Dec 30, 2015 | Auto loans & leases | Problems when you are unable to pay | Fixed |
| Nov 13, 2015 | Auto loans & leases | Taking out the loan or lease | Explained |
| Aug 7, 2015 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Jul 28, 2015 | Auto loans & leases | Managing the loan or lease | Explained |
| Jan 3, 2015 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Dec 3, 2014 | Auto loans & leases | Problems when you are unable to pay | Fixed |
| Jun 6, 2014 | Auto loans & leases | Managing the loan or lease | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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