Mortgages
Premium Mortgage mortgages complaints
Consumers have filed 10 complaints about Premium Mortgage's mortgages, 1 in the last 12 months. Premium Mortgage answered 100% on time and closed 0% with relief. See the whole Premium Mortgage record.
Premium Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Premium Mortgage | 1 | 100% | 0% |
Latest Premium Mortgage mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 23, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 13, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Jun 10, 2025 | Mortgages | Incorrect information on your reportAccount status incorrect | Money back |
| Dec 16, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Oct 5, 2022 | Mortgages | Trouble during payment process | Explained |
| Apr 11, 2022 | Mortgages | Closing on a mortgage | Money back |
| Oct 15, 2020 | Mortgages | Trouble during payment process | Explained |
| Feb 12, 2018 | Mortgages | Closing on a mortgage | Explained |
| Feb 16, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
| Mar 18, 2016 | Mortgages | Loan servicing, payments, escrow account | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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