Primelending, a Plainscapital against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Primelending, a Plainscapital | 0 | new | - | - | 202 |
Every mortgage company ranked
Latest Primelending, a Plainscapital mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 22, 2020 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Jun 10, 2020 | Mortgages | Trouble during payment process | WI | Explained | Yes |
| May 21, 2020 | Mortgages | Incorrect information on your reportAccount status incorrect | VA | Explained | Yes |
| May 20, 2020 | Mortgages | Struggling to pay mortgage | NE | Explained | Yes |
| May 13, 2020 | Mortgages | Struggling to pay mortgage | - | Explained | Yes |
| May 13, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NC | Explained | Yes |
| May 6, 2020 | Mortgages | Closing on a mortgage | - | Explained | Yes |
| May 5, 2020 | Mortgages | Trouble during payment process | SC | Explained | Yes |
| May 4, 2020 | Mortgages | Trouble during payment process | TN | Explained | Yes |
| Apr 30, 2020 | Mortgages | Struggling to pay mortgage | TX | No timely reply | No |
| Apr 21, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NC | Explained | Yes |
| Mar 30, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MO | Explained | Yes |
| Feb 24, 2020 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Jan 31, 2020 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Jan 25, 2020 | Mortgages | Struggling to pay mortgage | MO | Explained | Yes |
| Nov 7, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Nov 5, 2019 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Oct 23, 2019 | Mortgages | Trouble during payment process | MI | Explained | Yes |
| Oct 10, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | LA | Explained | Yes |
| Sep 20, 2019 | Mortgages | Struggling to pay mortgage | TN | Explained | Yes |
| Sep 12, 2019 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Aug 30, 2019 | Mortgages | Trouble during payment process | WA | Explained | Yes |
| Aug 26, 2019 | Mortgages | Closing on a mortgage | WA | Explained | Yes |
| Aug 20, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PA | Explained | Yes |
| Aug 12, 2019 | Mortgages | Trouble during payment process | TN | Explained | Yes |
| Jul 31, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MD | Explained | Yes |
| Jul 18, 2019 | Mortgages | Struggling to pay mortgage | TN | Explained | Yes |
| Jul 14, 2019 | Mortgages | Struggling to pay mortgage | MO | Explained | Yes |
| Jun 20, 2019 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| May 22, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Talk about Primelending, a Plainscapital
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