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Debt collector · complaint record

Professional Collectors complaints

Consumers have filed 105 complaints about Professional Collectors since 2018, 32 of them in the last 12 months (+14% on the year before). It answered 100% on time and closed 6% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Average response record. How it works

Complaints on record
105

Since August 2018

Last 12 months
32

+14% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
6%

Typical debt collector: 24%

Last 30 days
0

Newest: Oct 7, 2026

Rank
#409 of 1,963

Most complained-about debt collectors

Professional Collectors complaints by month

The busiest month was November 2023 (6 complaints). Complaints in the last 12 months are up 14% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Professional Collectors answered last 12 months

  • Closed with non-monetary relief26.2%
  • Closed with explanation3093.8%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers5/406.2% closed with relief
  • Complaint trend9/15+14% vs last year

What Professional Collectors complaints are about

Top Professional Collectors problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 25
  • Debt was paid 4
  • Debt was already discharged in bankruptcy and is no longer owed 3
  • Debt was result of identity theft 2

Where Professional Collectors complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Wisconsin (82), Illinois (11), Georgia (3), Alabama (1), Pennsylvania (1).

Professional Collectors compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Out TechDebt collection5033+50%100%0%C
2The Moore Law GroupDebt collection6033-33%100%0%C
3MiraMed Revenue GroupDebt collection5232+28%100%0%C
4HovgDebt collection6032-36%100%0%C
5Elevate RecoveriesDebt collection4632-46%96.9%0%D
6North American Credit ServicesDebt collection5232+28%100%0%C
7UscbDebt collection5932-16%100%0%C
8Professional CollectorsDebt collection5932+14%100%6%C

Compare side by side: Professional Collectors vs Out Tech · Professional Collectors vs The Moore Law Group · Professional Collectors vs MiraMed Revenue Group · Professional Collectors vs Hovg

What people say about Professional Collectors

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Latest Professional Collectors complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 7, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Sep 17, 2026Debt collectionAttempts to collect debt not owedDebt was paidWIFixedYes
Sep 17, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountILFixedYes
Aug 30, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Jun 26, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtWIExplainedYes
May 29, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeWIExplainedYes
May 23, 2026Debt collectionAttempts to collect debt not owedDebt was paidILExplainedYes
May 19, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftWIExplainedYes
May 19, 2026Credit reportingImproper use of your reportReporting company used your report improperlyWIExplainedYes
May 18, 2026Debt collectionElectronic communicationsContacted before 8am or after 9pmWIExplainedYes
May 9, 2026Credit reportingIncorrect information on your reportAccount status incorrectWIExplainedYes
Mar 31, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingWIExplainedYes

Questions about Professional Collectors

How many complaints does Professional Collectors have?

Professional Collectors has 105 complaints on record since August 2018, including 32 in the last 12 months and 0 in the last 30 days. That makes it number 859 of every company by complaints this year.

Does Professional Collectors respond to complaints?

Yes. Professional Collectors answered 100% of its complaints on time (within 15 days) and closed 6% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 59/100 (grade C).

What do people complain about most with Professional Collectors?
Is Professional Collectors legit?

Professional Collectors is a real company with a public complaint record: consumers have complained about it 105 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Professional Collectors legit? for the signals, red flags and how to protect yourself.

Are complaints about Professional Collectors going up or down?

Up. There were 32 complaints in the last 12 months against 28 in the 12 before (+14%). See every month.

How do I file a complaint against Professional Collectors?

Complain to Professional Collectors in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Professional Collectors complaints come from?

Most come from Wisconsin (82), Illinois (11), Georgia (3). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about Professional Collectors

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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