Prospect Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Prospect Mortgage | 0 | new | - | - | 111 |
Every mortgage company ranked
Latest Prospect Mortgage mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 17, 2016 | Mortgages | Loan servicing, payments, escrow account | TX | Explained | Yes |
| Jul 5, 2016 | Mortgages | Settlement process and costs | OR | Explained | No |
| Jun 2, 2016 | Mortgages | Application, originator, mortgage broker | IN | Explained | Yes |
| May 25, 2016 | Mortgages | Settlement process and costs | LA | Money back | Yes |
| May 5, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| May 3, 2016 | Mortgages | Loan servicing, payments, escrow account | MD | Explained | Yes |
| Apr 7, 2016 | Mortgages | Settlement process and costs | WA | Explained | Yes |
| Mar 31, 2016 | Mortgages | Settlement process and costs | VA | Explained | Yes |
| Mar 15, 2016 | Mortgages | Credit decision / Underwriting | GA | Explained | Yes |
| Feb 15, 2016 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
| Feb 11, 2016 | Mortgages | Settlement process and costs | CA | Explained | Yes |
| Jan 23, 2016 | Mortgages | Settlement process and costs | AZ | Money back | Yes |
| Jan 8, 2016 | Mortgages | Credit decision / Underwriting | TX | Explained | No |
| Dec 22, 2015 | Mortgages | Application, originator, mortgage broker | NJ | Explained | Yes |
| Dec 21, 2015 | Mortgages | Settlement process and costs | IL | Explained | Yes |
| Dec 11, 2015 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | Yes |
| Nov 4, 2015 | Mortgages | Settlement process and costs | CO | Money back | Yes |
| Sep 23, 2015 | Mortgages | Loan modification,collection,foreclosure | NY | Explained | No |
| Sep 22, 2015 | Mortgages | Application, originator, mortgage broker | TX | Explained | No |
| Sep 8, 2015 | Mortgages | Application, originator, mortgage broker | WV | Explained | No |
| Aug 28, 2015 | Mortgages | Application, originator, mortgage broker | NY | Money back | No |
| Aug 27, 2015 | Mortgages | Application, originator, mortgage broker | FL | Closed | Yes |
| Aug 25, 2015 | Mortgages | Application, originator, mortgage broker | AL | Explained | No |
| Jun 5, 2015 | Mortgages | Application, originator, mortgage broker | WA | Explained | No |
| Jun 2, 2015 | Mortgages | Application, originator, mortgage broker | FL | Explained | Yes |
| May 16, 2015 | Mortgages | Credit decision / Underwriting | IL | Explained | No |
| Apr 30, 2015 | Mortgages | Application, originator, mortgage broker | AZ | Explained | No |
| Apr 28, 2015 | Mortgages | Settlement process and costs | CO | Money back | Yes |
| Apr 28, 2015 | Mortgages | Application, originator, mortgage broker | MD | Money back | No |
| Apr 15, 2015 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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