Prospect Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Prospect Mortgage | 0 | new | - | - | 111 |
Every mortgage company ranked
Latest Prospect Mortgage mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 6, 2018 | Mortgages | Trouble during payment process | - | Explained | No |
| Jan 11, 2018 | Mortgages | Struggling to pay mortgage | IL | Explained | No |
| Dec 8, 2017 | Mortgages | Closing on a mortgage | NJ | Fixed | No |
| Aug 26, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | IL | Explained | No |
| Jun 6, 2017 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Jun 5, 2017 | Mortgages | Incorrect information on your reportInformation is missing that should be on the report | MT | Explained | No |
| May 5, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | WA | Money back | No |
| Mar 7, 2017 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
| Feb 21, 2017 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
| Feb 16, 2017 | Mortgages | Loan servicing, payments, escrow account | VA | Explained | Yes |
| Feb 14, 2017 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
| Feb 2, 2017 | Mortgages | Application, originator, mortgage broker | FL | Closed | Yes |
| Jan 31, 2017 | Mortgages | Settlement process and costs | NY | Explained | Yes |
| Jan 27, 2017 | Mortgages | Application, originator, mortgage broker | NJ | Money back | Yes |
| Jan 20, 2017 | Mortgages | Credit decision / Underwriting | NC | Explained | No |
| Jan 12, 2017 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
| Dec 2, 2016 | Mortgages | Application, originator, mortgage broker | NY | Explained | No |
| Nov 30, 2016 | Mortgages | Application, originator, mortgage broker | IN | Explained | No |
| Nov 29, 2016 | Mortgages | Settlement process and costs | LA | Money back | No |
| Nov 9, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| Nov 8, 2016 | Mortgages | Loan servicing, payments, escrow account | OR | Explained | Yes |
| Nov 7, 2016 | Mortgages | Settlement process and costs | NY | Explained | Yes |
| Nov 6, 2016 | Mortgages | Application, originator, mortgage broker | KS | Explained | Yes |
| Oct 27, 2016 | Mortgages | Application, originator, mortgage broker | NC | Explained | No |
| Oct 17, 2016 | Mortgages | Settlement process and costs | IN | Explained | No |
| Sep 27, 2016 | Mortgages | Loan modification,collection,foreclosure | HI | Explained | No |
| Sep 20, 2016 | Mortgages | Application, originator, mortgage broker | NC | Explained | No |
| Aug 16, 2016 | Mortgages | Application, originator, mortgage broker | CA | Explained | No |
| Jul 31, 2016 | Mortgages | Settlement process and costs | IL | Explained | Yes |
| Jul 29, 2016 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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