Complaint log
Real Time Group complaint log
The newest complaints about Real Time Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 21, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 19, 2025 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Mar 19, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Mar 12, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Feb 28, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Feb 28, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 22, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 17, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 10, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 7, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jan 27, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 27, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Jan 24, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 21, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Jan 21, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 20, 2025 | Mortgages | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Jan 13, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 9, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Jan 4, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 31, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 27, 2024 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Dec 23, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Dec 12, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 27, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 18, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Nov 18, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Nov 11, 2024 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Nov 2, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Oct 24, 2024 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Oct 14, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 11, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 11, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Sep 26, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 24, 2024 | Mortgages | Trouble during payment processLien release | Explained |
| Sep 13, 2024 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Sep 12, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 10, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 29, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Aug 19, 2024 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Aug 14, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 12, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 7, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Aug 4, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 26, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 25, 2024 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Jul 24, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 16, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 12, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 4, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 28, 2024 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works