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Complaint log

Real Time Group complaint log

The newest complaints about Real Time Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 24, 2025MortgagesStruggling to pay mortgageForeclosureMIExplainedYes
Dec 19, 2025MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Dec 8, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWVExplainedYes
Dec 5, 2025MortgagesStruggling to pay mortgageForeclosureGAExplainedYes
Dec 5, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtMDExplainedYes
Oct 16, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Sep 29, 2025MortgagesStruggling to pay mortgageForeclosureMIExplainedYes
Sep 24, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Sep 23, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Sep 21, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountIAExplainedYes
Sep 17, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Sep 15, 2025MortgagesStruggling to pay mortgageForeclosureMIExplainedYes
Sep 10, 2025Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedWAExplainedYes
Sep 8, 2025MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Sep 5, 2025Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedMIExplainedYes
Sep 5, 2025Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedMIExplainedYes
Sep 4, 2025Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyCOExplainedYes
Sep 2, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledLAExplainedYes
Aug 29, 2025MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Aug 27, 2025MortgagesTrouble during payment processFees chargedCAExplainedYes
Aug 20, 2025Credit reportingIncorrect information on your reportOld information reappears or never goes awayTXExplainedYes
Aug 17, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Aug 12, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
Aug 12, 2025MortgagesStruggling to pay mortgageForeclosureKYExplainedYes
Aug 7, 2025MortgagesTrouble during payment processLien releaseCOExplainedYes
Jul 22, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtMOExplainedYes
Jul 10, 2025Debt collectionAttempts to collect debt not owedDebt was paidNEExplainedYes
Jul 4, 2025MortgagesTrouble during payment processLien releaseLAExplainedNo
Jun 28, 2025MortgagesStruggling to pay mortgageForeclosureMIExplainedYes
Jun 26, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Jun 20, 2025MortgagesTrouble during payment processPayment processCAExplainedYes
Jun 18, 2025MortgagesStruggling to pay mortgageForeclosureFLExplainedYes
Jun 17, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Jun 10, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresIAExplainedYes
Jun 10, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
May 25, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
May 19, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtNEExplainedYes
May 8, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
May 7, 2025MortgagesClosing on a mortgageDelays with the closing processMEExplainedYes
May 5, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Apr 30, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNEExplainedYes
Apr 29, 2025MortgagesTrouble during payment processFees chargedINExplainedYes
Apr 29, 2025Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyCAExplainedYes
Apr 29, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyMEExplainedYes
Apr 28, 2025Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyCAExplainedYes
Apr 18, 2025Bank accountsOpening an accountAccount opened without my consent or knowledgeOKExplainedYes
Apr 7, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Apr 4, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCAExplainedYes
Mar 25, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeFLExplainedYes
Mar 24, 2025MortgagesStruggling to pay mortgageForeclosureNJExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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