Complaint log
Real Time Group complaint log
The newest complaints about Real Time Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 26, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Jun 18, 2024 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jun 17, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jun 11, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jun 10, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jun 3, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jun 1, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| May 25, 2024 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| May 23, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| May 22, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 21, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| May 14, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| May 10, 2024 | Payday & personal loans | Struggling to pay your loan | Explained |
| May 10, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| May 9, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| May 8, 2024 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| May 7, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| May 7, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 3, 2024 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Apr 18, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Apr 16, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Apr 15, 2024 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Apr 14, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 11, 2024 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Apr 5, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 2, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 19, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 15, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 15, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 13, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Mar 9, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 2, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 1, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Feb 28, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 28, 2024 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Feb 28, 2024 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Feb 26, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Feb 22, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 20, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Feb 6, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 31, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jan 28, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 22, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 19, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jan 18, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 8, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 3, 2024 | Mortgages | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Dec 20, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 19, 2023 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Dec 15, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works