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Complaint log

Remitly complaint log

The newest complaints about Remitly, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 10, 2026Money transfers & appsFraud or scamGAExplainedYes
Jun 10, 2026Money transfers & appsOther service problemLAExplainedYes
Jun 9, 2026Money transfers & appsMoney was not available when promisedTXExplainedYes
Jun 8, 2026Money transfers & appsOther transaction problemCAExplainedYes
Jun 4, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Jun 3, 2026Money transfers & appsFraud or scamNYExplainedYes
Jun 3, 2026Money transfers & appsOther transaction problemPAExplainedYes
Jun 3, 2026Money transfers & appsFraud or scamILExplainedYes
Jun 3, 2026Money transfers & appsFraud or scamALExplainedYes
May 31, 2026Money transfers & appsOther service problemCAExplainedYes
May 26, 2026Money transfers & appsOther transaction problemNJExplainedYes
May 26, 2026Money transfers & appsFraud or scamTXExplainedYes
May 24, 2026Money transfers & appsMoney was not available when promisedALExplainedYes
May 22, 2026Money transfers & appsOther transaction problemTNExplainedYes
May 21, 2026Money transfers & appsConfusing or misleading advertising or marketingILExplainedYes
May 20, 2026Money transfers & appsOther transaction problemTXExplainedYes
May 18, 2026Money transfers & appsMoney was not available when promisedWAExplainedYes
May 16, 2026Money transfers & appsFraud or scamPAExplainedYes
May 15, 2026Money transfers & appsOther transaction problemCAExplainedYes
May 15, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountNYExplainedYes
May 14, 2026Money transfers & appsConfusing or missing disclosuresPAExplainedYes
May 14, 2026Bank accountsManaging an accountProblem accessing accountNYExplainedYes
May 14, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMAExplainedYes
May 13, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXExplainedYes
May 13, 2026Money transfers & appsMoney was not available when promisedTNExplainedYes
May 12, 2026Money transfers & appsOther transaction problemOHExplainedYes
May 12, 2026Money transfers & appsFraud or scamWAExplainedYes
May 12, 2026Money transfers & appsFraud or scamVAExplainedYes
May 11, 2026Money transfers & appsOther transaction problemNCExplainedYes
May 11, 2026Money transfers & appsMoney was not available when promisedPAExplainedYes
May 10, 2026Money transfers & appsOther transaction problem-ExplainedYes
May 10, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
May 10, 2026Money transfers & appsFraud or scamORExplainedYes
May 6, 2026Money transfers & appsMoney was not available when promised-ExplainedYes
May 5, 2026Money transfers & appsFraud or scamFLExplainedYes
May 3, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
May 3, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
May 2, 2026Money transfers & appsFraud or scamVAExplainedYes
May 1, 2026Money transfers & appsOther transaction problemVAExplainedYes
Apr 30, 2026Money transfers & appsMoney was not available when promisedOHExplainedYes
Apr 30, 2026Money transfers & appsProblem with customer serviceMNExplainedYes
Apr 29, 2026Money transfers & appsFraud or scamCAExplainedYes
Apr 29, 2026Money transfers & appsOther transaction problemFLExplainedYes
Apr 29, 2026Money transfers & appsOther transaction problemNJExplainedYes
Apr 28, 2026Money transfers & appsFraud or scamVAExplainedYes
Apr 28, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedFLExplainedYes
Apr 28, 2026Money transfers & appsMoney was not available when promisedNJExplainedYes
Apr 28, 2026Money transfers & appsFraud or scamFLExplainedYes
Apr 28, 2026Money transfers & appsFraud or scamMNExplainedYes
Apr 25, 2026Money transfers & appsConfusing or missing disclosuresFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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