Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Complaint log

Roadrunner Account Services complaint log

The newest complaints about Roadrunner Account Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 28, 2026Payday & personal loansCharged fees or interest you didn't expectORExplainedYes
May 12, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
May 6, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
May 5, 2026Auto loans & leasesManaging the loan or leaseBilling problemAZExplainedYes
May 2, 2026Credit reportingIncorrect information on your reportInformation is incorrectNJExplainedYes
Apr 22, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDExplainedYes
Apr 21, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Apr 20, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Apr 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Apr 3, 2026Auto loans & leasesManaging the loan or leaseBilling problemSDExplainedYes
Apr 2, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedORExplainedYes
Mar 31, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Mar 31, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Mar 28, 2026Auto loans & leasesGetting a loan or leaseCredit denialMIExplainedYes
Mar 27, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayLAExplainedYes
Mar 26, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Mar 25, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNJExplainedYes
Mar 19, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDExplainedYes
Mar 19, 2026Auto loans & leasesRepossessionCompany explaining amount owedGAExplainedYes
Mar 17, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeFLExplainedYes
Mar 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Mar 9, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Mar 5, 2026Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyGAExplainedYes
Mar 4, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftAZExplainedYes
Feb 26, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Feb 25, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Feb 23, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
Feb 18, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsMIExplainedYes
Feb 16, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedYes
Feb 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Feb 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDExplainedYes
Feb 10, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Feb 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Feb 5, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Feb 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Feb 1, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Jan 30, 2026Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionTXExplainedYes
Jan 29, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtCAExplainedYes
Jan 24, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingNCExplainedYes
Jan 21, 2026Auto loans & leasesManaging the loan or leaseBilling problemNYExplainedYes
Jan 16, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Jan 14, 2026Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Jan 13, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Jan 5, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeTXExplainedYes
Jan 3, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jan 1, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Dec 24, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Dec 22, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Dec 21, 2025Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyGAExplainedYes
Dec 18, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountNJExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience