Complaint log
Roadrunner Account Services complaint log
The newest complaints about Roadrunner Account Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 28, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| May 12, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 6, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 5, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 2, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Apr 22, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 20, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 3, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 2, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Mar 31, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 31, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 28, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Mar 27, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Mar 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 19, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 19, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Mar 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Mar 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 9, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 5, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Mar 4, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 26, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 25, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 23, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 18, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Feb 16, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 11, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 10, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 8, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 5, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 30, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Jan 29, 2026 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Jan 24, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 21, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 16, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 14, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 13, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 5, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Jan 3, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 24, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 22, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 21, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Dec 18, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works