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Complaint log

Roadrunner Account Services complaint log

The newest complaints about Roadrunner Account Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeMTIn progressYes
Oct 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportAccount status incorrectMAExplainedYes
Oct 25, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Oct 21, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtLAIn progressYes
Oct 15, 2026Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyRIExplainedYes
Oct 14, 2026Auto loans & leasesManaging the loan or leaseBilling problemGAExplainedYes
Oct 12, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Oct 8, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Oct 7, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsALExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 5, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Sep 24, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Sep 24, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMIExplainedYes
Sep 19, 2026Debt collectionAttempts to collect debt not owedDebt was paidGAExplainedYes
Aug 31, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanSCExplainedYes
Aug 27, 2026Credit cardsIncorrect information on your reportAccount status incorrectCAExplainedYes
Aug 26, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNCExplainedYes
Aug 19, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offAZExplainedYes
Aug 14, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectFLExplainedYes
Aug 12, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPAExplainedYes
Aug 12, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Aug 10, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Aug 3, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Jul 29, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedYes
Jul 29, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jul 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNYExplainedYes
Jul 25, 2026Auto loans & leasesRepossessionVoluntary repossessionFLExplainedYes
Jul 21, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMSExplainedYes
Jul 20, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Jul 15, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtALExplainedYes
Jul 10, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMSExplainedYes
Jul 7, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Jul 3, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Jul 2, 2026Auto loans & leasesManaging the loan or leaseBilling problemTXExplainedYes
Jun 30, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Jun 30, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Jun 29, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeFLExplainedYes
Jun 26, 2026Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedYes
Jun 24, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportGAExplainedYes
Jun 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes
Jun 23, 2026Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Jun 20, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Jun 20, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jun 17, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedWIExplainedYes
Jun 9, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeLAExplainedYes
Jun 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDExplainedYes
Jun 5, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectALExplainedYes
Jun 4, 2026Credit cardsIncorrect information on your reportAccount status incorrectSCExplainedYes
Jun 2, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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