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Complaint log

Roadrunner Account Services complaint log

The newest complaints about Roadrunner Account Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 17, 2025Auto loans & leasesManaging the loan or leaseBilling problemGAExplainedYes
Dec 17, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Dec 11, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Dec 11, 2025Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Dec 10, 2025Auto loans & leasesIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Dec 9, 2025Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanFLExplainedYes
Dec 8, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesTXExplainedYes
Dec 6, 2025Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeCAExplainedYes
Dec 6, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Dec 5, 2025Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionFLExplainedYes
Nov 29, 2025Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Nov 26, 2025Auto loans & leasesManaging the loan or leaseBilling problemGAExplainedYes
Nov 26, 2025Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Nov 26, 2025Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Nov 25, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsGAExplainedYes
Nov 25, 2025Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Nov 24, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Nov 24, 2025Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Nov 20, 2025Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Nov 19, 2025Credit reportingIncorrect information on your reportPersonal information incorrectMSExplainedYes
Nov 17, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMSExplainedYes
Nov 15, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNEExplainedYes
Nov 14, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Nov 13, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Nov 10, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Oct 31, 2025Debt collectionAttempts to collect debt not owedDebt was paidTNExplainedYes
Oct 29, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Oct 21, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Oct 20, 2025Auto loans & leasesManaging the loan or leaseBilling problemALExplainedYes
Oct 13, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Oct 12, 2025Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneNVExplainedYes
Oct 7, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 2, 2025Credit reportingCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingMSExplainedYes
Oct 2, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Sep 27, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Sep 9, 2025Auto loans & leasesIncorrect information on your reportAccount status incorrectGAExplainedYes
Sep 6, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Aug 23, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeALExplainedYes
Aug 18, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Aug 14, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Aug 13, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftMSExplainedYes
Aug 12, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMSExplainedYes
Aug 11, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMOExplainedYes
Aug 10, 2025Auto loans & leasesGetting a loan or leaseCredit denialMIExplainedYes
Aug 10, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseMOExplainedYes
Aug 6, 2025Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Aug 6, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Jul 30, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNCExplainedYes
Jul 25, 2025Auto loans & leasesGetting a loan or leaseProblem with additional add-on products or services purchased with the loanCAExplainedYes
Jul 13, 2025Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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