Debt collector · complaint record
Roadrunner Account Services complaints
Filed under Roadrunner Account Services, LLC
Consumers have filed 281 complaints about Roadrunner Account Services since 2019, 121 of them in the last 12 months (+78% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is incorrect information on your report.
Weak response record. How it works
- Complaints on record
- 281
- Last 12 months
- 121
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 5
- Rank
- #182 of 1,963
Since March 2019
+78% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 30, 2026
Most complained-about debt collectors
Roadrunner Account Services complaints by month
The busiest month was November 2025 (15 complaints). Complaints in the last 12 months are up 78% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Roadrunner Account Services answered last 12 months
- Closed with explanation11998.3%
- In progress21.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend2/15+78% vs last year
What Roadrunner Account Services complaints are about
Top Roadrunner Account Services problems last 12 months
Inside "Incorrect information on your report"
- Account status incorrect 30
- Information belongs to someone else 29
- Account information incorrect 21
- Personal information incorrect 1
- Information is missing that should be on the report 1
- Old information reappears or never goes away 1
Where Roadrunner Account Services complaints come from
Most complaints: Florida (33), Texas (30), Georgia (30), North Carolina (27), Alabama (19).
Roadrunner Account Services compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Lloyd & McDanielDebt collection | 55 | 127 | C |
| 2 | Capital Management ServicesDebt collection | 54 | 125 | C |
| 3 | Jim Bottin EnterprisesDebt collection | 13 | 124 | F |
| 4 | GLA CollectionDebt collection | 60 | 122 | C |
| 5 | Roadrunner Account ServicesDebt collection | 47 | 121 | D |
| 6 | Essential LendingDebt collection | 0 | 119 | F |
| 7 | Second AllianceDebt collection | 7 | 118 | F |
| 8 | National Collection SystemsDebt collection | 54 | 117 | C |
Compare side by side: Roadrunner Account Services vs Lloyd & McDaniel · Roadrunner Account Services vs Capital Management Services · Roadrunner Account Services vs Jim Bottin Enterprises · Roadrunner Account Services vs GLA Collection
What people say about Roadrunner Account Services
All experiencesNo experiences with Roadrunner Account Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Roadrunner Account Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | In progress |
| Oct 27, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 26, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 25, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 21, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Oct 15, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Oct 14, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 8, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 7, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 5, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Questions about Roadrunner Account Services
How many complaints does Roadrunner Account Services have?
Roadrunner Account Services has 281 complaints on record since March 2019, including 121 in the last 12 months and 5 in the last 30 days. That makes it number 432 of every company by complaints this year.
Does Roadrunner Account Services respond to complaints?
Yes. Roadrunner Account Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 47/100 (grade D).
What do people complain about most with Roadrunner Account Services?
The most common problems are incorrect information on your report (84), took or threatened to take negative or legal action (39), managing the loan or lease (20).
Is Roadrunner Account Services legit?
Roadrunner Account Services is a real company with a public complaint record: consumers have complained about it 281 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Roadrunner Account Services legit? for the signals, red flags and how to protect yourself.
Are complaints about Roadrunner Account Services going up or down?
Up. There were 121 complaints in the last 12 months against 68 in the 12 before (+78%). See every month.
How do I file a complaint against Roadrunner Account Services?
Complain to Roadrunner Account Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Roadrunner Account Services complaints come from?
Most come from Florida (33), Texas (30), Georgia (30). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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