Debt collector · complaint record
Rockford Mercantile Agency complaints
Filed under ROCKFORD MERCANTILE AGENCY, INC.
Consumers have filed 17 complaints about Rockford Mercantile Agency since 2013, 1 of them in the last 12 months. It answered 0% on time and closed 27% with relief for the customer. The most common problem is written notification about debt.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 17
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 27%
- Last 30 days
- 0
- Rank
- #1,510 of 1,963
Since August 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Jan 14, 2026
Most complained-about debt collectors
Rockford Mercantile Agency complaints by month
The busiest month was October 2015 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Rockford Mercantile Agency answered all time
- Closed with non-monetary relief423.5%
- Closed with explanation1164.7%
- Untimely response211.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Rockford Mercantile Agency complaints are about
Top Rockford Mercantile Agency problems
Inside "Written notification about debt"
- Didn't receive enough information to verify debt 3
- Notification didn't disclose it was an attempt to collect a debt 1
- Didn't receive notice of right to dispute 1
Where Rockford Mercantile Agency complaints come from
Most complaints: Illinois (10), Florida (3), Nebraska (2), Texas (1), Minnesota (1).
Rockford Mercantile Agency compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Rockford Mercantile AgencyDebt collection | - | 1 | - |
Compare side by side: Rockford Mercantile Agency vs Green Square · Rockford Mercantile Agency vs EMoneyUSA · Rockford Mercantile Agency vs Mullooly Jeffrey Rooney & Flynn · Rockford Mercantile Agency vs Credit World Services
What people say about Rockford Mercantile Agency
All experiencesNo experiences with Rockford Mercantile Agency yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Rockford Mercantile Agency complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 14, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | No timely reply |
| Mar 15, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 31, 2020 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 22, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 14, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 2, 2020 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Nov 14, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 24, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Apr 20, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Feb 6, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 31, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| May 4, 2016 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
Questions about Rockford Mercantile Agency
How many complaints does Rockford Mercantile Agency have?
Rockford Mercantile Agency has 17 complaints on record since August 2013, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Rockford Mercantile Agency respond to complaints?
Yes. Rockford Mercantile Agency answered 0% of its complaints on time (within 15 days) and closed 27% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Rockford Mercantile Agency?
The most common problems are written notification about debt (5), cont'd attempts collect debt not owed (4), attempts to collect debt not owed (3).
Is Rockford Mercantile Agency legit?
Rockford Mercantile Agency is a real company with a public complaint record: consumers have complained about it 17 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Rockford Mercantile Agency legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Rockford Mercantile Agency?
Complain to Rockford Mercantile Agency in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Rockford Mercantile Agency complaints come from?
Most come from Illinois (10), Florida (3), Nebraska (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Rockford Mercantile Agency
No comments yet. Start the conversation - questions are welcome too.