Debt collector · complaint record
Sapphire Marketing Group complaints
Filed under Sapphire Marketing Group, Inc.
Consumers have filed 9 complaints about Sapphire Marketing Group since 2017, 5 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is written notification about debt.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 5
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #940 of 1,963
Since September 2017
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 14, 2026
Most complained-about debt collectors
Sapphire Marketing Group complaints by month
The busiest month was January 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Sapphire Marketing Group answered all time
- Closed with explanation333.3%
- Untimely response666.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Sapphire Marketing Group complaints are about
Top Sapphire Marketing Group problems
Inside "Written notification about debt"
- Didn't receive enough information to verify debt 1
- Didn't receive notice of right to dispute 1
Where Sapphire Marketing Group complaints come from
Most complaints: Louisiana (2), California (2), Georgia (1), Nevada (1), Virginia (1).
Sapphire Marketing Group compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Sapphire Marketing GroupDebt collection | - | 5 | - |
Compare side by side: Sapphire Marketing Group vs Green Square · Sapphire Marketing Group vs EMoneyUSA · Sapphire Marketing Group vs Mullooly Jeffrey Rooney & Flynn · Sapphire Marketing Group vs Credit World Services
What people say about Sapphire Marketing Group
All experiencesNo experiences with Sapphire Marketing Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Sapphire Marketing Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 14, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Oct 6, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | No timely reply |
| Jan 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Jan 1, 2026 | Debt relief & credit repair | Confusing or misleading advertising or marketing | No timely reply |
| Nov 30, 2025 | Debt relief & credit repair | Confusing or misleading advertising or marketing | No timely reply |
| Nov 26, 2023 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | No timely reply |
| Mar 10, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 26, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 3, 2017 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
Questions about Sapphire Marketing Group
How many complaints does Sapphire Marketing Group have?
Sapphire Marketing Group has 9 complaints on record since September 2017, including 5 in the last 12 months and 0 in the last 30 days. That makes it number 1,875 of every company by complaints this year.
Does Sapphire Marketing Group respond to complaints?
Yes. Sapphire Marketing Group answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Sapphire Marketing Group?
The most common problems are written notification about debt (2), confusing or misleading advertising or marketing (2), attempts to collect debt not owed (2).
Is Sapphire Marketing Group legit?
Sapphire Marketing Group is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sapphire Marketing Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Sapphire Marketing Group?
Complain to Sapphire Marketing Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Sapphire Marketing Group complaints come from?
Most come from Louisiana (2), California (2), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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