Security Finance against other auto lenders
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Santander Holdings USA | 2,463 | +55% | 100% | 36% | 5,915 |
| 2 | Ally Financial | 1,987 | +53% | 100% | 4% | 9,980 |
| 3 | Westlake Financial | 1,921 | +69% | 100% | 0% | 6,159 |
| 4 | Credit Acceptance | 1,277 | +12% | 99.7% | 4% | 6,077 |
| 5 | Capital One | 1,225 | +17% | 100% | 2% | 6,196 |
| 6 | Bridgecrest | 1,019 | +29% | 99.5% | 0% | 3,330 |
| 7 | Hyundai Capital America | 996 | +81% | 100% | 0% | 4,690 |
| 8 | Toyota Financial Services | 938 | +52% | 99.9% | 6% | 4,524 |
| 9 | Exeter Finance | 830 | +24% | 99.9% | 0% | 2,969 |
| 10 | Wells Fargo | 686 | +40% | 100% | 19% | 6,683 |
| 11 | American Honda Finance | 556 | +57% | 99.6% | 0% | 2,789 |
| 12 | American Credit Acceptance | 554 | +63% | 100% | 0% | 1,840 |
| 13 | Security Finance | 25 | new | 100% | 0% | 111 |
Every auto lender ranked
Latest Security Finance auto loans & leases complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 20, 2017 | Auto loans & leases | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | TX | Explained | Yes |
| Aug 20, 2017 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | TX | Explained | Yes |
| Aug 7, 2017 | Auto loans & leases | Getting a loan or leaseCredit denial | GA | Explained | Yes |
| Jul 13, 2017 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | FL | Explained | Yes |
| Jun 30, 2017 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | TN | Explained | Yes |
| May 3, 2017 | Auto loans & leases | Getting a loan or leaseFraudulent loan | TN | Explained | Yes |
| Apr 3, 2017 | Auto loans & leases | Managing the loan or lease | AL | Explained | Yes |
| Jan 26, 2017 | Auto loans & leases | Problems when you are unable to pay | IN | Fixed | Yes |
| Sep 23, 2016 | Auto loans & leases | Taking out the loan or lease | TN | Explained | Yes |
| Jul 22, 2016 | Auto loans & leases | Managing the loan or lease | FL | Explained | Yes |
| Apr 4, 2016 | Auto loans & leases | Managing the loan or lease | SC | Money back | Yes |
| Mar 29, 2016 | Auto loans & leases | Managing the loan or lease | GA | Explained | Yes |
| Feb 13, 2016 | Auto loans & leases | Problems when you are unable to pay | AP | Explained | Yes |
| Dec 7, 2015 | Auto loans & leases | Managing the loan or lease | NC | Money back | Yes |
| Jul 30, 2015 | Auto loans & leases | Shopping for a loan or lease | SC | Fixed | Yes |
| Mar 27, 2015 | Auto loans & leases | Managing the loan or lease | TN | Explained | Yes |
| Mar 11, 2015 | Auto loans & leases | Problems when you are unable to pay | OH | Explained | Yes |
| Mar 7, 2015 | Auto loans & leases | Problems when you are unable to pay | OH | Explained | Yes |
| Feb 5, 2015 | Auto loans & leases | Taking out the loan or lease | GA | Explained | Yes |
| Dec 18, 2014 | Auto loans & leases | Taking out the loan or lease | IN | Explained | Yes |
| May 23, 2014 | Auto loans & leases | Managing the loan or lease | FL | Explained | Yes |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
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