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Debt collector · complaint record

Security Finance complaints

Consumers have filed 2,164 complaints about Security Finance since 2012, 552 of them in the last 12 months (+37% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is took or threatened to take negative or legal action.

Average response record. How it works

Complaints on record
2,164

Since September 2012

Last 12 months
552

+37% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
22

Newest: Nov 3, 2026

Rank
#72 of 1,963

Most complained-about debt collectors

Security Finance complaints by month

The busiest month was April 2026 (72 complaints). Complaints in the last 12 months are up 37% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Security Finance answered last 12 months

  • Closed with explanation552100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend6/15+37% vs last year

What Security Finance complaints are about

Top Security Finance problems last 12 months

Inside "Took or threatened to take negative or legal action"

  • Threatened or suggested your credit would be damaged 171
  • Threatened to arrest you or take you to jail if you do not pay 3
  • Collected or attempted to collect exempt funds 2

Where Security Finance complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (544), South Carolina (296), Georgia (285), Louisiana (134), Alabama (133).

Security Finance compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Army and Air Force Exchange ServiceDebt collection52604+30%100%0%C
2The Receivable Management ServicesDebt collection52585+32%100%0%C
3First Credit ServicesDebt collection50566+40%99.8%0%C
4Westcreek FinancialDebt collection3558+69%19.2%0%F
5Security FinanceDebt collection51552+37%100%0%C
6Penn CreditDebt collection51534+37%100%0%C
7Medical Data SystemsDebt collection49509+56%100%0%D
8ConServeDebt collection79508+33%100%33%B

Compare side by side: Security Finance vs Army and Air Force Exchange Service · Security Finance vs The Receivable Management Services · Security Finance vs First Credit Services · Security Finance vs Westcreek Financial

What people say about Security Finance

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Latest Security Finance complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysMOExplainedYes
Nov 2, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMSExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 30, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountALExplainedYes
Oct 29, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMSExplainedYes
Oct 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 28, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Oct 28, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 26, 2026Payday & personal loansProblem when making paymentsOKExplainedYes
Oct 25, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneSCExplainedYes
Oct 23, 2026Payday & personal loansProblem when making paymentsALExplainedYes
Oct 22, 2026Payday & personal loansGetting the loanSCExplainedYes

Questions about Security Finance

How many complaints does Security Finance have?

Security Finance has 2,164 complaints on record since September 2012, including 552 in the last 12 months and 22 in the last 30 days. That makes it number 187 of every company by complaints this year.

Does Security Finance respond to complaints?

Yes. Security Finance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 51/100 (grade C).

What do people complain about most with Security Finance?
Is Security Finance legit?

Security Finance is a real company with a public complaint record: consumers have complained about it 2,164 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Security Finance legit? for the signals, red flags and how to protect yourself.

Are complaints about Security Finance going up or down?

Up. There were 552 complaints in the last 12 months against 403 in the 12 before (+37%). See every month.

How do I file a complaint against Security Finance?

Complain to Security Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Security Finance complaints come from?

Most come from Texas (544), South Carolina (296), Georgia (285). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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