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Complaint log

Selene complaint log

The newest complaints about Selene, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 5, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureLAIn progressYes
Oct 5, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLIn progressYes
Oct 3, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Oct 3, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Oct 2, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuLAExplainedYes
Oct 2, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPAExplainedYes
Oct 2, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Oct 2, 2026MortgagesTrouble during payment processPayment processMOExplainedYes
Oct 2, 2026MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Oct 2, 2026MortgagesStruggling to pay mortgageForeclosureMAExplainedYes
Oct 1, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMDExplainedYes
Oct 1, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNYIn progressYes
Oct 1, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNJExplainedYes
Oct 1, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Oct 1, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processPAExplainedYes
Sep 30, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuOHIn progressYes
Sep 30, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceIAExplainedYes
Sep 30, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuGAExplainedYes
Sep 30, 2026MortgagesStruggling to pay mortgageForeclosureGAExplainedYes
Sep 30, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNYExplainedYes
Sep 30, 2026MortgagesStruggling to pay mortgageForeclosureMAExplainedYes
Sep 29, 2026MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXIn progressYes
Sep 29, 2026MortgagesStruggling to pay mortgageForeclosureVAExplainedYes
Sep 29, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Sep 29, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureILExplainedYes
Sep 29, 2026MortgagesTrouble during payment processPayment processALExplainedYes
Sep 28, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Sep 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Sep 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Sep 26, 2026MortgagesTrouble during payment processPayment processMAExplainedYes
Sep 26, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXIn progressYes
Sep 26, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Sep 26, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanLAExplainedYes
Sep 26, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNCExplainedYes
Sep 25, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Sep 25, 2026MortgagesStruggling to pay mortgageForeclosureMAExplainedYes
Sep 25, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Sep 24, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Sep 24, 2026MortgagesTrouble during payment processPayment processMAExplainedYes
Sep 24, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNJExplainedYes
Sep 24, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Sep 24, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Sep 24, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosurePAExplainedYes
Sep 24, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNCExplainedYes
Sep 23, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Sep 23, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Sep 23, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuLAExplainedYes
Sep 23, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNVExplainedYes
Sep 22, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuILIn progressYes
Sep 22, 2026MortgagesStruggling to pay mortgageForeclosureCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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