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Complaint log

Selene complaint log

The newest complaints about Selene, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 20, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNJExplainedYes
Oct 20, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureLAExplainedYes
Oct 19, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureVAIn progressYes
Oct 19, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDExplainedYes
Oct 19, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanILIn progressYes
Oct 19, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosurePAExplainedYes
Oct 19, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNJExplainedYes
Oct 17, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Oct 16, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsFLIn progressYes
Oct 16, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuPAExplainedYes
Oct 16, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNCExplainedYes
Oct 16, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureSCExplainedYes
Oct 16, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNHExplainedYes
Oct 16, 2026MortgagesStruggling to pay mortgageForeclosureVAExplainedYes
Oct 16, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureWAIn progressYes
Oct 15, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureSCExplainedYes
Oct 15, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Oct 15, 2026Credit reportingIncorrect information on your reportAccount information incorrectMIExplainedYes
Oct 14, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Oct 14, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Oct 14, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefALExplainedYes
Oct 14, 2026MortgagesTrouble during payment processPaying off the loanFLIn progressYes
Oct 14, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyNYExplainedYes
Oct 14, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosurePAExplainedYes
Oct 14, 2026MortgagesTrouble during payment processFees chargedCAExplainedYes
Oct 14, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNYIn progressYes
Oct 13, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefVAExplainedYes
Oct 13, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuAZExplainedYes
Oct 13, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Oct 13, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Oct 12, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Oct 12, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTXExplainedYes
Oct 11, 2026MortgagesStruggling to pay mortgageForeclosure-ExplainedYes
Oct 11, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Oct 10, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Oct 9, 2026Bank accountsManaging an accountCashing a checkCAExplainedYes
Oct 9, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNJExplainedYes
Oct 8, 2026MortgagesIncorrect information on your reportAccount status incorrectKYExplainedYes
Oct 8, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureLAExplainedYes
Oct 7, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processILExplainedYes
Oct 7, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceARIn progressYes
Oct 7, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVAExplainedYes
Oct 7, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNCExplainedYes
Oct 7, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMOExplainedYes
Oct 6, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMDIn progressYes
Oct 6, 2026MortgagesTrouble during payment processPayment processNCIn progressYes
Oct 6, 2026MortgagesTrouble during payment processPayment processLAExplainedYes
Oct 6, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure-ExplainedYes
Oct 6, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNYIn progressYes
Oct 5, 2026MortgagesStruggling to pay mortgageForeclosureMAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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