Mortgage company · complaint record
Servion complaints
Filed under Servion, Inc.
Consumers have filed 29 complaints about Servion since 2020, 5 of them in the last 12 months. It answered 100% on time and closed 20% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 29
- Last 12 months
- 5
- Answered on time
- 100%
- Closed with relief
- 20%
- Last 30 days
- 1
- Rank
- #193 of 595
Since December 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 30, 2026
Most complained-about mortgage lenders & servicers
Servion complaints by month
The busiest month was August 2025 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Servion answered all time
- Closed with monetary relief13.4%
- Closed with non-monetary relief517.2%
- Closed with explanation2379.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Servion problems
Inside "Trouble during payment process"
- Payment process 5
- Trying to communicate with the company to fix an issue while managing or servicing your loan 4
- Private mortgage insurance (PMI) 1
- Paying off the loan 1
Where Servion complaints come from
Most complaints: Minnesota (8), Wisconsin (7), Pennsylvania (2), Missouri (2), South Dakota (1).
Servion compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | ServionMortgages | - | 5 | - |
Compare side by side: Servion vs Midwest Loan Services · Servion vs Truhome Solutions · Servion vs NEXA Mortgage · Servion vs Hilltop
What people say about Servion
All experiencesNo experiences with Servion yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Servion complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jun 9, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 20, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Fixed |
| Nov 18, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Aug 31, 2025 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Aug 28, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Fixed |
| Aug 21, 2025 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Aug 15, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 23, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 20, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| May 8, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
Questions about Servion
How many complaints does Servion have?
Servion has 29 complaints on record since December 2020, including 5 in the last 12 months and 1 in the last 30 days. That makes it number 1,875 of every company by complaints this year.
Does Servion respond to complaints?
Yes. Servion answered 100% of its complaints on time (within 15 days) and closed 20% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Servion?
The most common problems are trouble during payment process (20), struggling to pay mortgage (8), problem with a company's investigation into an existing problem (1).
Is Servion legit?
Servion is a real company with a public complaint record: consumers have complained about it 29 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Servion legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Servion?
Complain to Servion in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Servion complaints come from?
Most come from Minnesota (8), Wisconsin (7), Pennsylvania (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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