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Complaint log

Seterus complaint log

The newest complaints about Seterus, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 11, 2018MortgagesStruggling to pay mortgageNJExplainedYes
Sep 10, 2018MortgagesTrouble during payment processDCExplainedYes
Sep 7, 2018MortgagesTrouble during payment processARExplainedYes
Sep 6, 2018MortgagesStruggling to pay mortgageFLExplainedYes
Sep 5, 2018MortgagesTrouble during payment processGAExplainedYes
Aug 31, 2018MortgagesTrouble during payment processMEExplainedYes
Aug 30, 2018Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedYes
Aug 30, 2018Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
Aug 29, 2018MortgagesStruggling to pay mortgageAZExplainedYes
Aug 29, 2018MortgagesTrouble during payment processCAExplainedYes
Aug 27, 2018MortgagesStruggling to pay mortgageMDExplainedYes
Aug 27, 2018MortgagesStruggling to pay mortgageTXExplainedYes
Aug 27, 2018MortgagesTrouble during payment processMTExplainedYes
Aug 27, 2018MortgagesTrouble during payment processTXExplainedYes
Aug 27, 2018MortgagesStruggling to pay mortgageILExplainedYes
Aug 24, 2018MortgagesTrouble during payment processFLExplainedYes
Aug 24, 2018Credit reportingIncorrect information on your reportAccount status incorrectWAMoney backYes
Aug 24, 2018Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Aug 23, 2018MortgagesStruggling to pay mortgageNYExplainedNo
Aug 20, 2018MortgagesTrouble during payment processVAExplainedYes
Aug 19, 2018Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Aug 17, 2018MortgagesStruggling to pay mortgageTNExplainedYes
Aug 16, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Aug 15, 2018MortgagesTrouble during payment processNDExplainedYes
Aug 14, 2018MortgagesTrouble during payment processOHExplainedYes
Aug 13, 2018Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Aug 13, 2018MortgagesTrouble during payment processMDExplainedYes
Aug 12, 2018MortgagesStruggling to pay mortgageMIExplainedYes
Aug 12, 2018MortgagesTrouble during payment processTXExplainedYes
Aug 12, 2018MortgagesTrouble during payment processNHExplainedYes
Aug 10, 2018MortgagesStruggling to pay mortgageFLExplainedYes
Aug 8, 2018MortgagesStruggling to pay mortgageFLExplainedYes
Aug 7, 2018MortgagesTrouble during payment processMAExplainedYes
Aug 7, 2018Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Aug 6, 2018MortgagesTrouble during payment processMIExplainedYes
Aug 6, 2018Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Aug 2, 2018MortgagesStruggling to pay mortgageMDExplainedYes
Aug 2, 2018Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Aug 2, 2018MortgagesTrouble during payment processCAExplainedYes
Jul 31, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageNJExplainedYes
Jul 31, 2018MortgagesTrouble during payment processNJExplainedYes
Jul 31, 2018Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingOHExplainedYes
Jul 31, 2018MortgagesIncorrect information on your reportAccount status incorrectNYMoney backYes
Jul 30, 2018MortgagesTrouble during payment processNYExplainedYes
Jul 30, 2018MortgagesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Jul 28, 2018MortgagesStruggling to pay mortgageILExplainedYes
Jul 28, 2018Debt collectionFalse statements or representationAttempted to collect wrong amountTNExplainedYes
Jul 27, 2018MortgagesTrouble during payment processNJExplainedYes
Jul 24, 2018MortgagesStruggling to pay mortgageSCExplainedYes
Jul 24, 2018MortgagesTrouble during payment processILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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