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Complaint log

Seterus complaint log

The newest complaints about Seterus, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 24, 2018MortgagesTrouble during payment processNEExplainedYes
Jul 23, 2018MortgagesStruggling to pay mortgageNYExplainedYes
Jul 19, 2018MortgagesTrouble during payment processNDExplainedYes
Jul 19, 2018Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Jul 19, 2018MortgagesStruggling to pay mortgageLAExplainedYes
Jul 18, 2018Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysALExplainedYes
Jul 16, 2018MortgagesTrouble during payment processALExplainedYes
Jul 14, 2018Credit reportingProblem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneGAExplainedYes
Jul 13, 2018Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Jul 13, 2018MortgagesTrouble during payment processMOExplainedYes
Jul 13, 2018MortgagesTrouble during payment processMOExplainedYes
Jul 13, 2018MortgagesTrouble during payment processCTExplainedYes
Jul 11, 2018MortgagesStruggling to pay mortgageTNExplainedYes
Jul 11, 2018MortgagesStruggling to pay mortgageNYExplainedYes
Jul 10, 2018MortgagesTrouble during payment processNJMoney backYes
Jul 7, 2018MortgagesTrouble during payment processFLExplainedYes
Jul 7, 2018Credit reportingIncorrect information on your reportAccount information incorrectSCExplainedYes
Jul 5, 2018MortgagesStruggling to pay mortgagePAExplainedYes
Jul 5, 2018Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtFLExplainedYes
Jul 3, 2018MortgagesStruggling to pay mortgagePAExplainedYes
Jul 3, 2018Credit reportingIncorrect information on your reportInformation is missing that should be on the reportGAExplainedYes
Jul 2, 2018MortgagesStruggling to pay mortgageFLExplainedYes
Jul 2, 2018MortgagesTrouble during payment processCAExplainedYes
Jul 2, 2018MortgagesStruggling to pay mortgageLAExplainedYes
Jul 2, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jul 1, 2018Debt collectionAttempts to collect debt not owedDebt was result of identity theftILExplainedYes
Jun 29, 2018MortgagesTrouble during payment processCAExplainedYes
Jun 27, 2018Bank accountsManaging an accountBanking errorsFLExplainedYes
Jun 27, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Jun 27, 2018MortgagesClosing on a mortgageFLExplainedYes
Jun 26, 2018MortgagesStruggling to pay mortgageFLExplainedYes
Jun 26, 2018Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Jun 26, 2018MortgagesStruggling to pay mortgageCAMoney backYes
Jun 24, 2018MortgagesTrouble during payment processILExplainedYes
Jun 23, 2018MortgagesTrouble during payment processCAExplainedYes
Jun 22, 2018MortgagesTrouble during payment processCAExplainedYes
Jun 21, 2018MortgagesTrouble during payment processMAExplainedYes
Jun 21, 2018MortgagesTrouble during payment processWAMoney backYes
Jun 19, 2018MortgagesTrouble during payment processTXExplainedYes
Jun 16, 2018MortgagesTrouble during payment processNJExplainedYes
Jun 14, 2018MortgagesTrouble during payment processGAExplainedYes
Jun 13, 2018MortgagesTrouble during payment processWIExplainedYes
Jun 12, 2018MortgagesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Jun 12, 2018MortgagesTrouble during payment processMAExplainedYes
Jun 12, 2018Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Jun 11, 2018MortgagesTrouble during payment processFLExplainedYes
Jun 11, 2018MortgagesIncorrect information on your reportAccount status incorrectFLExplainedYes
Jun 10, 2018MortgagesStruggling to pay mortgageNEExplainedYes
Jun 8, 2018MortgagesTrouble during payment processNJExplainedYes
Jun 6, 2018MortgagesIncorrect information on your reportPublic record information inaccurateALExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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