Seterus against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Seterus | 0 | new | - | - | 4,272 |
Every mortgage company ranked
Latest Seterus mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 5, 2019 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Jan 4, 2019 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jan 3, 2019 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Jan 3, 2019 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jan 3, 2019 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| Dec 29, 2018 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Dec 29, 2018 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Dec 27, 2018 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Dec 27, 2018 | Mortgages | Trouble during payment process | IN | Explained | Yes |
| Dec 27, 2018 | Mortgages | Struggling to pay mortgage | CT | Explained | Yes |
| Dec 21, 2018 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Dec 21, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Dec 19, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Dec 18, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Dec 17, 2018 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Dec 14, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Dec 13, 2018 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Dec 12, 2018 | Mortgages | Struggling to pay mortgage | LA | Explained | Yes |
| Dec 12, 2018 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Dec 12, 2018 | Mortgages | Struggling to pay mortgage | MA | Explained | Yes |
| Dec 10, 2018 | Mortgages | Trouble during payment process | CO | Explained | Yes |
| Dec 7, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Dec 6, 2018 | Mortgages | Trouble during payment process | WA | Explained | Yes |
| Dec 5, 2018 | Mortgages | Trouble during payment process | LA | Explained | Yes |
| Dec 4, 2018 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Dec 4, 2018 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Dec 3, 2018 | Mortgages | Struggling to pay mortgage | - | Explained | Yes |
| Nov 30, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Nov 30, 2018 | Mortgages | Trouble during payment process | CT | Explained | Yes |
| Nov 29, 2018 | Mortgages | Struggling to pay mortgage | IL | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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