Seterus against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Seterus | 0 | new | - | - | 4,272 |
Every mortgage company ranked
Latest Seterus mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 28, 2018 | Mortgages | Struggling to pay mortgage | MA | Explained | Yes |
| Nov 27, 2018 | Mortgages | Struggling to pay mortgage | CT | Explained | Yes |
| Nov 27, 2018 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Nov 27, 2018 | Mortgages | Struggling to pay mortgage | OR | Explained | Yes |
| Nov 27, 2018 | Mortgages | Struggling to pay mortgage | NJ | Explained | Yes |
| Nov 27, 2018 | Mortgages | Trouble during payment process | MI | Explained | Yes |
| Nov 26, 2018 | Mortgages | Trouble during payment process | PA | Explained | Yes |
| Nov 26, 2018 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Nov 19, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Nov 16, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Nov 15, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Nov 15, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Nov 8, 2018 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
| Nov 7, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Nov 6, 2018 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Nov 1, 2018 | Mortgages | Trouble during payment process | MD | Explained | Yes |
| Nov 1, 2018 | Mortgages | Trouble during payment process | MA | Explained | Yes |
| Nov 1, 2018 | Mortgages | Struggling to pay mortgage | ME | Explained | Yes |
| Oct 30, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Oct 29, 2018 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Oct 29, 2018 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Oct 29, 2018 | Mortgages | Incorrect information on your reportPublic record information inaccurate | CA | Explained | Yes |
| Oct 28, 2018 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Oct 27, 2018 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Oct 26, 2018 | Mortgages | Struggling to pay mortgage | PR | Explained | Yes |
| Oct 24, 2018 | Mortgages | Struggling to pay mortgage | - | Explained | Yes |
| Oct 24, 2018 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Oct 23, 2018 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| Oct 22, 2018 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Oct 19, 2018 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Talk about Seterus
No comments yet. Start the conversation - questions are welcome too.