Mortgages
SFMC mortgages complaints
Consumers have filed 34 complaints about SFMC's mortgages, 7 in the last 12 months. SFMC answered 0% on time and closed - with relief. See the whole SFMC record.
SFMC against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | SFMC | 7 | 0% | - |
Latest SFMC mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 31, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 7, 2016 | Mortgages | Application, originator, mortgage broker | Money back |
| Mar 9, 2016 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Mar 4, 2016 | Mortgages | Loan servicing, payments, escrow account | Closed |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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