Credit reporting
Shellpoint Mortgage Servicing credit reporting complaints
Consumers have filed 1,927 complaints about Shellpoint Mortgage Servicing's credit reporting, 440 in the last 12 months (+12%). Shellpoint Mortgage Servicing answered 86.8% on time and closed 0% with relief. See the whole Shellpoint Mortgage Servicing record.
Shellpoint Mortgage Servicing against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Shellpoint Mortgage Servicing | 440 | 86.8% | 0% |
Latest Shellpoint Mortgage Servicing credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 30, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Jul 29, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jul 23, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Jul 23, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Jul 23, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Jul 22, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 22, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Jul 19, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 18, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 17, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Jul 16, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 15, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 15, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jul 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jul 14, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 14, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 13, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 13, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jul 10, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 10, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 10, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 9, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Jul 8, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 7, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 7, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Jul 6, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 2, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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