Credit reporting
Shellpoint Mortgage Servicing credit reporting complaints
Consumers have filed 1,927 complaints about Shellpoint Mortgage Servicing's credit reporting, 440 in the last 12 months (+12%). Shellpoint Mortgage Servicing answered 86.8% on time and closed 0% with relief. See the whole Shellpoint Mortgage Servicing record.
Shellpoint Mortgage Servicing against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Shellpoint Mortgage Servicing | 440 | 86.8% | 0% |
Latest Shellpoint Mortgage Servicing credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 7, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Sep 4, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Sep 4, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Aug 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Aug 27, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 26, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 22, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Aug 21, 2026 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Aug 20, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Aug 19, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 18, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | No timely reply |
| Aug 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 13, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Aug 9, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Aug 9, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 8, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Aug 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 7, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 6, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 6, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 5, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Aug 4, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 31, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 31, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 30, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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