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Complaint log

SN Servicing complaint log

The newest complaints about SN Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 18, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuDEExplainedYes
Sep 16, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNCExplainedYes
Sep 15, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Sep 14, 2025MortgagesStruggling to pay mortgageForeclosureAZExplainedYes
Sep 10, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Sep 5, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMIExplainedYes
Sep 5, 2025MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Sep 4, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCAExplainedYes
Sep 3, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosurePAExplainedYes
Sep 3, 2025MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Sep 3, 2025Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyLAExplainedYes
Aug 27, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Aug 26, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefFLExplainedYes
Aug 22, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCOExplainedYes
Aug 22, 2025Debt relief & credit repairProblem with customer serviceCAExplainedYes
Aug 20, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMDExplainedYes
Aug 15, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Aug 13, 2025MortgagesProblem with a company's investigation into an existing problemProblem with personal statement of disputeFLExplainedYes
Aug 13, 2025MortgagesClosing on a mortgageDelays with the closing processALExplainedYes
Aug 13, 2025MortgagesIncorrect information on your reportInformation is missing that should be on the reportFLExplainedYes
Aug 9, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefPAExplainedYes
Aug 8, 2025MortgagesTrouble during payment processFees chargedNHExplainedYes
Aug 7, 2025MortgagesStruggling to pay mortgageForeclosureNJExplainedYes
Aug 4, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureSCExplainedYes
Aug 1, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Aug 1, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMDExplainedYes
Jul 7, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyTNExplainedYes
Jul 3, 2025MortgagesTrouble during payment processPayment processTXExplainedYes
Jul 2, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMSExplainedYes
Jun 30, 2025MortgagesStruggling to pay mortgageForeclosureNJExplainedYes
Jun 20, 2025MortgagesTrouble during payment processPayment processNHExplainedYes
Jun 19, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNJExplainedYes
Jun 18, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMDExplainedYes
Jun 17, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNYExplainedYes
Jun 14, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMOExplainedYes
Jun 6, 2025MortgagesTrouble during payment processPayment processNCExplainedYes
Jun 4, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureSCExplainedYes
Jun 2, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCOExplainedYes
May 31, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyFLExplainedYes
May 29, 2025MortgagesTrouble during payment processFees chargedCAExplainedYes
May 22, 2025MortgagesStruggling to pay mortgageForeclosurePAExplainedYes
May 20, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
May 13, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNCExplainedYes
May 13, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceORExplainedYes
May 6, 2025MortgagesStruggling to pay mortgageForeclosureWAExplainedYes
May 6, 2025MortgagesTrouble during payment processPayment processLAExplainedYes
Apr 24, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresCAExplainedYes
Apr 18, 2025MortgagesStruggling to pay mortgageForeclosureMAExplainedYes
Apr 15, 2025MortgagesTrouble during payment processPrivate mortgage insurance (PMI)NCExplainedYes
Apr 12, 2025MortgagesTrouble during payment processFees chargedGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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