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Complaint log

SN Servicing complaint log

The newest complaints about SN Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 7, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureARExplainedYes
Apr 6, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTXExplainedYes
Apr 4, 2025Credit reportingIncorrect information on your reportPublic record information inaccurateNCExplainedYes
Apr 1, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanOHExplainedYes
Apr 1, 2025MortgagesTrouble during payment processPayment processUTExplainedYes
Apr 1, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Mar 27, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCOExplainedYes
Mar 26, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureILExplainedYes
Mar 18, 2025MortgagesStruggling to pay mortgageForeclosureNJExplainedYes
Mar 13, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNCExplainedYes
Mar 11, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNJExplainedYes
Mar 7, 2025MortgagesTrouble during payment processPayment processWAExplainedYes
Feb 27, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Feb 25, 2025Credit reportingIncorrect information on your reportInformation is missing that should be on the reportCOExplainedYes
Feb 23, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Feb 22, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNYExplainedYes
Feb 14, 2025MortgagesStruggling to pay mortgageForeclosureINExplainedYes
Feb 13, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureSCExplainedYes
Feb 13, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNCExplainedYes
Feb 11, 2025MortgagesTrouble during payment processPayment processMSExplainedYes
Feb 10, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Feb 4, 2025MortgagesStruggling to pay mortgageForeclosure-ExplainedYes
Jan 30, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTNExplainedYes
Jan 27, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Jan 24, 2025Debt relief & credit repairDidn't provide services promisedVAExplainedYes
Jan 19, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureOHExplainedYes
Jan 19, 2025MortgagesTrouble during payment processFees chargedNHExplainedYes
Jan 17, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureILExplainedYes
Jan 17, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNJExplainedYes
Jan 17, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyVAExplainedYes
Jan 7, 2025MortgagesTrouble during payment processPayment processMDExplainedYes
Jan 3, 2025MortgagesIncorrect information on your reportInformation is missing that should be on the reportILExplainedYes
Jan 2, 2025MortgagesTrouble during payment processPayment processFLExplainedYes
Dec 28, 2024MortgagesIncorrect information on your reportInformation is missing that should be on the reportILExplainedYes
Dec 28, 2024MortgagesTrouble during payment processPayment processFLExplainedYes
Dec 28, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyLAExplainedYes
Dec 18, 2024MortgagesStruggling to pay mortgageForeclosureTNExplainedYes
Dec 17, 2024MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingFLExplainedYes
Dec 12, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureILExplainedYes
Dec 11, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNJExplainedYes
Dec 9, 2024MortgagesStruggling to pay mortgageForeclosureTXExplainedYes
Dec 3, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDExplainedYes
Nov 27, 2024MortgagesTrouble during payment processFees chargedLAExplainedYes
Nov 26, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Nov 24, 2024MortgagesUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNCExplainedYes
Nov 24, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Nov 22, 2024MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Nov 21, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Nov 19, 2024MortgagesTrouble during payment processPayment processVAExplainedYes
Nov 18, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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