Mortgages
SN Servicing mortgages complaints
Consumers have filed 894 complaints about SN Servicing's mortgages, 116 in the last 12 months (+5%). SN Servicing answered 99.1% on time and closed 0% with relief. See the whole SN Servicing record.
SN Servicing against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | SN Servicing | 116 | 99.1% | 0% |
Latest SN Servicing mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 28, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Apr 28, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Apr 25, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 23, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 19, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Apr 17, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Apr 16, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 13, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Apr 10, 2026 | Mortgages | Problem with fraud alerts or security freezes | Explained |
| Apr 7, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 7, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Apr 4, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 3, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 2, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Mar 31, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Mar 27, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Mar 24, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 23, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Mar 18, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Mar 16, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 11, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 11, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Mar 4, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 3, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Feb 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 25, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Feb 25, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Feb 25, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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