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Crypto

SoFi crypto complaints

Consumers have filed 68 complaints about SoFi's crypto, 55 in the last 12 months. SoFi answered 100% on time and closed 11% with relief. See the whole SoFi record.

SoFi against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607
13SoFi55new100%11%68

Every crypto platform ranked

Latest SoFi crypto complaints

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026CryptoFraud or scamMTExplainedYes
Oct 27, 2026CryptoConfusing or missing disclosuresLAExplainedYes
Oct 26, 2026CryptoOther transaction problemFLExplainedYes
Oct 26, 2026CryptoConfusing or missing disclosuresAZExplainedYes
Oct 21, 2026CryptoOther transaction problem-ExplainedYes
Oct 16, 2026CryptoOther transaction problemWIExplainedYes
Oct 14, 2026CryptoOther transaction problemTXExplainedYes
Oct 13, 2026CryptoConfusing or missing disclosuresSDExplainedYes
Oct 10, 2026CryptoFraud or scamIDExplainedYes
Oct 9, 2026CryptoOther transaction problemTXExplainedYes
Oct 6, 2026CryptoOther service problemMNExplainedYes
Oct 2, 2026CryptoOther transaction problemOHExplainedYes
Sep 24, 2026CryptoMoney was not available when promisedMAFixedYes
Sep 21, 2026CryptoFraud or scamPAExplainedYes
Sep 9, 2026CryptoFraud or scamWYExplainedYes
Aug 19, 2026CryptoOther transaction problemWVExplainedYes
Aug 17, 2026CryptoMoney was not available when promisedSDExplainedYes
Aug 15, 2026CryptoOther transaction problemOHExplainedYes
Jul 30, 2026CryptoFraud or scamTNExplainedYes
Jul 28, 2026CryptoOther transaction problemCAExplainedYes
Jul 15, 2026CryptoFraud or scamCOExplainedYes
Jul 10, 2026CryptoOther transaction problemNHExplainedYes
Jul 9, 2026CryptoFraud or scamARExplainedYes
Jul 6, 2026CryptoOther transaction problemMAExplainedYes
Jun 26, 2026CryptoMoney was not available when promisedTXExplainedYes
Jun 15, 2026CryptoOther transaction problemMSExplainedYes
Jun 5, 2026CryptoOther transaction problem-ExplainedYes
Jun 4, 2026CryptoWrong amount charged or receivedTXExplainedYes
May 28, 2026CryptoWrong amount charged or receivedCAMoney backYes
May 18, 2026CryptoOther transaction problemGAExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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