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Crypto

SoFi crypto complaints

Consumers have filed 68 complaints about SoFi's crypto, 55 in the last 12 months. SoFi answered 100% on time and closed 11% with relief. See the whole SoFi record.

SoFi against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607
13SoFi55new100%11%68

Every crypto platform ranked

Latest SoFi crypto complaints

ReceivedAboutIssueStateAnswerOn time
Apr 30, 2026CryptoMoney was not available when promisedCAMoney backYes
Apr 21, 2026CryptoFraud or scamFLExplainedYes
Apr 4, 2026CryptoFraud or scamFLExplainedYes
Mar 26, 2026CryptoFraud or scamILExplainedYes
Mar 23, 2026CryptoOther transaction problemLAExplainedYes
Mar 21, 2026CryptoMoney was not available when promisedTXExplainedYes
Mar 19, 2026CryptoFraud or scamFLExplainedYes
Mar 18, 2026CryptoOther service problemCOExplainedYes
Mar 10, 2026CryptoFraud or scamFLExplainedYes
Feb 28, 2026CryptoOther service problemNYMoney backYes
Feb 26, 2026CryptoOther transaction problemFLMoney backYes
Feb 26, 2026CryptoFraud or scamILExplainedYes
Feb 23, 2026CryptoOther transaction problemLAExplainedYes
Feb 13, 2026CryptoUnexpected or other feesTXExplainedYes
Jan 26, 2026CryptoFraud or scamNYExplainedYes
Jan 18, 2026CryptoFraud or scamWAExplainedYes
Jan 8, 2026CryptoOther transaction problemCAExplainedYes
Dec 11, 2025CryptoUnexpected or other feesWIMoney backYes
Dec 9, 2025CryptoFraud or scamWAExplainedYes
Dec 8, 2025CryptoFraud or scamTXExplainedYes
Dec 1, 2025CryptoFraud or scamSCExplainedYes
Nov 26, 2025CryptoFraud or scamALExplainedYes
Nov 18, 2025CryptoOther transaction problemINExplainedYes
Nov 18, 2025CryptoFraud or scamINExplainedYes
Nov 17, 2025CryptoConfusing or missing disclosuresNVExplainedYes
Jun 10, 2025CryptoFraud or scamOKExplainedYes
Jun 9, 2025CryptoMoney was not available when promisedNVExplainedYes
May 19, 2025CryptoOther transaction problemMNExplainedYes
May 9, 2025CryptoMoney was not available when promisedCTExplainedYes
Feb 1, 2025CryptoFraud or scamCAExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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