Mortgage company · complaint record
Solace Financial complaints
Filed under Solace Financial, LLC
Consumers have filed 5 complaints about Solace Financial since 2012, none in the last 12 months. It answered 20% on time and closed 0% with relief for the customer. The most common problem is loan modification,collection,foreclosure.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 0
- Answered on time
- 20%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 2, 2015
Solace Financial complaints by month
The busiest month was January 2012 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Solace Financial answered all time
- Closed with explanation360%
- Untimely response240%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Solace Financial problems
Where Solace Financial complaints come from
Most complaints: California (1), Georgia (1), New York (1), Pennsylvania (1), South Carolina (1).
Solace Financial compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Solace FinancialMortgages | - | 0 | - |
Compare side by side: Solace Financial vs Midwest Loan Services · Solace Financial vs Truhome Solutions · Solace Financial vs NEXA Mortgage · Solace Financial vs Hilltop
What people say about Solace Financial
All experiencesNo experiences with Solace Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Solace Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 2, 2015 | Mortgages | Loan servicing, payments, escrow account | No timely reply |
| Aug 13, 2014 | Mortgages | Loan servicing, payments, escrow account | No timely reply |
| Feb 7, 2013 | Mortgages | Settlement process and costs | Explained |
| Sep 4, 2012 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Jan 24, 2012 | Mortgages | Loan modification,collection,foreclosure | Explained |
Questions about Solace Financial
How many complaints does Solace Financial have?
Solace Financial has 5 complaints on record since January 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Solace Financial respond to complaints?
Yes. Solace Financial answered 20% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Solace Financial?
The most common problems are loan modification,collection,foreclosure (2), loan servicing, payments, escrow account (2), settlement process and costs (1).
Is Solace Financial legit?
Solace Financial is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Solace Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Solace Financial?
Complain to Solace Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Solace Financial complaints come from?
Most come from California (1), Georgia (1), New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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