Mortgages
Southpoint Financial Services mortgages complaints
Consumers have filed 11 complaints about Southpoint Financial Services's mortgages, 2 in the last 12 months. Southpoint Financial Services answered 0% on time and closed - with relief. See the whole Southpoint Financial Services record.
Southpoint Financial Services against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Southpoint Financial Services | 2 | 0% | - |
Latest Southpoint Financial Services mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 11, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | No timely reply |
| Feb 4, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | No timely reply |
| Mar 5, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | No timely reply |
| Dec 20, 2022 | Mortgages | Closing on a mortgage | Explained |
| Jan 4, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 13, 2019 | Mortgages | Trouble during payment process | Explained |
| Dec 13, 2016 | Mortgages | Loan servicing, payments, escrow account | Money back |
| Nov 21, 2014 | Mortgages | Application, originator, mortgage broker | Explained |
| Sep 24, 2014 | Mortgages | Application, originator, mortgage broker | Explained |
| Feb 21, 2014 | Mortgages | Loan servicing, payments, escrow account | Explained |
| May 15, 2012 | Mortgages | Application, originator, mortgage broker | No relief |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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