Student loans
Special Financing student loans complaints
Consumers have filed 8 complaints about Special Financing's student loans, 2 in the last 12 months. Special Financing answered 100% on time and closed 0% with relief. See the whole Special Financing record.
Special Financing against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Special Financing | 2 | 100% | 0% |
Latest Special Financing student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 12, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Sep 15, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Jul 3, 2025 | Student loans | Getting a loanProblem with the interest rate | Explained |
| May 22, 2025 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| May 21, 2025 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Feb 23, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 4, 2017 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Apr 12, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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