Card issuer · complaint record
Splitit USA complaints
Filed under SPLITIT USA INC.
Consumers have filed 5 complaints about Splitit USA since 2026, 5 of them in the last 12 months. It answered 80% on time and closed 0% with relief for the customer. The most common problem is problem with a purchase shown on your statement. It is the 28th most complained-about of 52 credit card companies this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 5
- Answered on time
- 80%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #28 of 52
Since May 2026
new vs the year before
Industry: 98.7%
Typical card issuer: 26%
Newest: Sep 28, 2026
Most complained-about credit card companies
Splitit USA complaints by month
The busiest month was May 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Splitit USA answered all time
- Closed with explanation5100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Splitit USA complaints are about
Top Splitit USA problems
Inside "Problem with a purchase shown on your statement"
- Credit card company isn't resolving a dispute about a purchase on your statement 3
Where Splitit USA complaints come from
Most complaints: Arizona (1), Kentucky (1), Minnesota (1), New York (1), Virginia (1).
Splitit USA compared with other credit card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Mercury Financial IntermediateCredit cards | 54 | 206 | C |
| 2 | ExtoCredit cards | 36 | 201 | D |
| 3 | TomoCreditCredit cards | 50 | 92 | C |
| 4 | ZendableCredit cards | 58 | 48 | C |
| 5 | FizzCredit cards | 0 | 42 | F |
| 6 | Fidem BaltimoreCredit cards | 45 | 36 | D |
| 7 | Total CardCredit cards | 45 | 31 | D |
| 8 | Splitit USACredit cards | - | 5 | - |
Compare side by side: Splitit USA vs Mercury Financial Intermediate · Splitit USA vs Exto · Splitit USA vs TomoCredit · Splitit USA vs Zendable
What people say about Splitit USA
All experiencesNo experiences with Splitit USA yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Splitit USA complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 28, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 3, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jun 17, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | Explained |
| May 26, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| May 21, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
Questions about Splitit USA
How many complaints does Splitit USA have?
Splitit USA has 5 complaints on record since May 2026, including 5 in the last 12 months and 0 in the last 30 days. That makes it number 1,875 of every company by complaints this year.
Does Splitit USA respond to complaints?
Yes. Splitit USA answered 80% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Splitit USA?
The most common problems are problem with a purchase shown on your statement (3), charged fees or interest you didn't expect (1), other features, terms, or problems (1).
Is Splitit USA legit?
Splitit USA is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Splitit USA legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Splitit USA?
Complain to Splitit USA in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Splitit USA complaints come from?
Most come from Arizona (1), Kentucky (1), Minnesota (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Splitit USA
No comments yet. Start the conversation - questions are welcome too.