Complaint log
State Bankshares complaint log
The newest complaints about State Bankshares, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 3, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 30, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Jul 6, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 16, 2026 | Bank accounts | Managing an accountCashing a check | Explained |
| Jun 11, 2026 | Bank accounts | Managing an accountCashing a check | Explained |
| Jun 11, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jun 11, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Money back |
| Jun 2, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Apr 24, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Apr 22, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Apr 15, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 14, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 8, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 20, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Mar 18, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 14, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Mar 4, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 28, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Feb 18, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Feb 6, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Feb 6, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 14, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Nov 12, 2025 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 26, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Oct 6, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Oct 1, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 21, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 29, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Jul 8, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 14, 2025 | Mortgages | Trouble during payment processInterest rate | Fixed |
| Jun 6, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 27, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| May 2, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 14, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Jan 27, 2025 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Money back |
| Jan 14, 2025 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Dec 8, 2024 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Oct 28, 2024 | Credit cards | Fees or interestProblem with fees | Explained |
| Sep 16, 2024 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Aug 27, 2024 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Aug 25, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 12, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Jun 5, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 25, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Apr 15, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 1, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 21, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Feb 7, 2024 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Jan 31, 2024 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Jan 20, 2024 | Bank accounts | Managing an accountProblem accessing account | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works