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Debt collector · complaint record

States Recovery Systems complaints

Consumers have filed 212 complaints about States Recovery Systems since 2013, 30 of them in the last 12 months (-9% on the year before). It answered 93.3% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Poor response record. How it works

Complaints on record
212

Since November 2013

Last 12 months
30

-9% vs the year before

Answered on time
93.3%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
1

Newest: Nov 2, 2026

Rank
#425 of 1,963

Most complained-about debt collectors

States Recovery Systems complaints by month

The busiest month was August 2024 (7 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How States Recovery Systems answered last 12 months

  • Closed with explanation30100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time15/4593.3% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend12/15-9% vs last year

What States Recovery Systems complaints are about

Top States Recovery Systems problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 45
  • Debt was result of identity theft 20
  • Debt was paid 7
  • Debt was already discharged in bankruptcy and is no longer owed 1

Where States Recovery Systems complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (108), Texas (13), Illinois (9), Georgia (8), Florida (7).

States Recovery Systems compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1TriVerityDebt collection10030-35%100%87%A
2Alexander-Rose AssocDebt collection5730+11%100%3%C
3Kora FinancialDebt collection3830+15%96.7%0%D
4Convergent ResourcesDebt collection6030-56%100%0%C
5Patenaude & Felix A ProfessionalDebt collection3030-48%93.3%0%F
6Wilber and Associates, P.CDebt collection6030-48%100%0%C
7Law Offices of Timothy M. SullivanDebt collection2330+25%93.3%0%F
8States Recovery SystemsDebt collection2730-9%93.3%0%F

Compare side by side: States Recovery Systems vs TriVerity · States Recovery Systems vs Alexander-Rose Assoc · States Recovery Systems vs Kora Financial · States Recovery Systems vs Convergent Resources

What people say about States Recovery Systems

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Latest States Recovery Systems complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Oct 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMIExplainedYes
Oct 4, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedNo
Aug 4, 2026Debt collectionElectronic communicationsFrequent or repeated messagesILExplainedYes
Jun 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jun 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
May 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
May 22, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountALExplainedYes
May 21, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
May 12, 2026Credit reportingIncorrect information on your reportAccount status incorrectILExplainedYes
Apr 9, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingCAExplainedYes
Apr 3, 2026Credit reportingProblem with fraud alerts or security freezesCAExplainedYes

Questions about States Recovery Systems

How many complaints does States Recovery Systems have?

States Recovery Systems has 212 complaints on record since November 2013, including 30 in the last 12 months and 1 in the last 30 days. That makes it number 885 of every company by complaints this year.

Does States Recovery Systems respond to complaints?

Yes. States Recovery Systems answered 93.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 27/100 (grade F).

What do people complain about most with States Recovery Systems?
Is States Recovery Systems legit?

States Recovery Systems is a real company with a public complaint record: consumers have complained about it 212 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is States Recovery Systems legit? for the signals, red flags and how to protect yourself.

Are complaints about States Recovery Systems going up or down?

Roughly level. There were 30 complaints in the last 12 months against 33 in the 12 before (-9%). See every month.

How do I file a complaint against States Recovery Systems?

Complain to States Recovery Systems in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most States Recovery Systems complaints come from?

Most come from California (108), Texas (13), Illinois (9). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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