Stewart Information Services against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Stewart Information Services | 4 | new | 75% | 33% | 36 |
Every mortgage company ranked
Latest Stewart Information Services mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 1, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | CA | No timely reply | No |
| Jul 6, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | AZ | Money back | Yes |
| Jun 1, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | TX | Explained | Yes |
| Apr 7, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | TX | Explained | Yes |
| Jun 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | GA | Explained | Yes |
| May 22, 2025 | Mortgages | Struggling to pay mortgageForeclosure | NY | Explained | Yes |
| Dec 17, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | AZ | Explained | Yes |
| Nov 1, 2024 | Mortgages | Closing on a mortgageDelays with the closing process | TX | Fixed | Yes |
| Oct 30, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | CA | Explained | Yes |
| Feb 14, 2024 | Mortgages | Closing on a mortgageSetting up an escrow account for taxes and insurance | VA | Explained | Yes |
| Oct 11, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | LA | Explained | No |
| Oct 3, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | VA | Explained | Yes |
| Aug 2, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | VA | Explained | Yes |
| May 10, 2023 | Mortgages | Trouble during payment process | OK | Explained | Yes |
| Dec 13, 2022 | Mortgages | Struggling to pay mortgage | IL | Explained | Yes |
| Oct 17, 2022 | Mortgages | Trouble during payment process | NM | Explained | No |
| Feb 5, 2022 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Oct 13, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Apr 3, 2020 | Mortgages | Closing on a mortgage | NC | Explained | Yes |
| May 31, 2019 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Oct 17, 2018 | Mortgages | Trouble during payment process | CA | Money back | Yes |
| Sep 15, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Apr 25, 2018 | Mortgages | Trouble during payment process | IL | Explained | Yes |
| Mar 19, 2018 | Mortgages | Trouble during payment process | NV | Explained | Yes |
| Oct 4, 2017 | Mortgages | Closing on a mortgage | - | Explained | Yes |
| Aug 15, 2017 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Nov 11, 2016 | Mortgages | Settlement process and costs | CO | Closed | Yes |
| Oct 25, 2016 | Mortgages | Application, originator, mortgage broker | WA | Explained | Yes |
| Oct 14, 2016 | Mortgages | Settlement process and costs | TX | Explained | Yes |
| Sep 18, 2016 | Mortgages | Settlement process and costs | IL | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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