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Payday & personal loans

SunTrust payday & personal loans complaints

Consumers have filed 123 complaints about SunTrust's payday & personal loans. See the whole SunTrust record.

SunTrust against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13SunTrust0new--123

Every lender ranked

Latest SunTrust payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Mar 2, 2017Payday & personal loansTaking out the loan or leaseNCExplainedYes
Mar 1, 2017Payday & personal loansManaging the line of creditTNExplainedYes
Feb 13, 2017Payday & personal loansManaging the loan or leaseNCExplainedYes
Jan 31, 2017Payday & personal loansManaging the loan or leaseVAExplainedYes
Jan 6, 2017Payday & personal loansManaging the line of creditGAFixedYes
Dec 29, 2016Payday & personal loansProblems when you are unable to payFLExplainedYes
Dec 13, 2016Payday & personal loansManaging the loan or leaseGAFixedYes
Dec 6, 2016Payday & personal loansManaging the loan or leaseFLExplainedYes
Dec 4, 2016Payday & personal loansManaging the loan or leaseNCExplainedYes
Nov 14, 2016Payday & personal loansCharged bank acct wrong day or amtFLExplainedYes
Oct 29, 2016Payday & personal loansShopping for a loan or leaseVAExplainedYes
Oct 26, 2016Payday & personal loansManaging the loan or leaseOHExplainedYes
Oct 18, 2016Payday & personal loansManaging the line of creditFLExplainedYes
Sep 22, 2016Payday & personal loansManaging the loan or leaseNDExplainedYes
Sep 14, 2016Payday & personal loansShopping for a line of creditFLExplainedYes
Aug 3, 2016Payday & personal loansManaging the line of creditTNFixedYes
Aug 3, 2016Payday & personal loansShopping for a loan or leaseVAExplainedYes
Jul 15, 2016Payday & personal loansManaging the line of creditNCExplainedYes
Jun 24, 2016Payday & personal loansShopping for a loan or leaseNHExplainedYes
Jun 3, 2016Payday & personal loansShopping for a loan or leaseCTExplainedYes
Apr 12, 2016Payday & personal loansManaging the loan or leaseTNExplainedYes
Apr 5, 2016Payday & personal loansManaging the line of creditKYFixedYes
Mar 11, 2016Payday & personal loansManaging the line of creditFLExplainedYes
Jan 15, 2016Payday & personal loansManaging the loan or leaseNCFixedYes
Nov 5, 2015Payday & personal loansProblems when you are unable to payNCClosedYes
Oct 9, 2015Payday & personal loansTaking out the loan or leaseGAExplainedYes
Oct 5, 2015Payday & personal loansManaging the loan or leaseTNExplainedYes
Sep 19, 2015Payday & personal loansShopping for a loan or leaseFLExplainedYes
Aug 27, 2015Payday & personal loansShopping for a loan or leaseAZFixedYes
Aug 19, 2015Payday & personal loansTaking out the loan or leaseSCClosedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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