Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Payday & personal loans

SunTrust payday & personal loans complaints

Consumers have filed 123 complaints about SunTrust's payday & personal loans. See the whole SunTrust record.

SunTrust against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13SunTrust0new--123

Every lender ranked

Latest SunTrust payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Feb 13, 2020Payday & personal loansImproper use of your reportReporting company used your report improperly-ExplainedYes
Jan 30, 2020Payday & personal loansCharged fees or interest you didn't expectFLMoney backYes
Jan 30, 2020Payday & personal loansIncorrect information on your reportAccount information incorrectMDExplainedYes
Dec 27, 2019Payday & personal loansGetting the loanCOExplainedYes
Dec 17, 2019Payday & personal loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Dec 6, 2019Payday & personal loansProblem when making paymentsMTExplainedYes
Dec 2, 2019Payday & personal loansGetting the loanFLExplainedYes
Nov 26, 2019Payday & personal loansGetting the loanNJExplainedYes
Nov 15, 2019Payday & personal loansGetting the loanSCExplainedYes
Oct 19, 2019Payday & personal loansProblem with cash advanceMIExplainedYes
Oct 12, 2019Payday & personal loansStruggling to pay your loanCOExplainedYes
Oct 3, 2019Payday & personal loansProblem with the payoff process at the end of the loanMDExplainedYes
Sep 22, 2019Payday & personal loansProblem with the payoff process at the end of the loanMIExplainedYes
Sep 17, 2019Payday & personal loansGetting the loanTXExplainedYes
Aug 20, 2019Payday & personal loansProblem when making paymentsGAExplainedYes
Aug 16, 2019Payday & personal loansProblem with cash advanceVAExplainedYes
Aug 16, 2019Payday & personal loansUnable to get your credit report or credit scoreOther problem getting your report or credit scoreOHExplainedYes
Jul 16, 2019Payday & personal loansGetting a line of creditFLExplainedYes
Jul 16, 2019Payday & personal loansProblem when making payments-ExplainedYes
Jul 10, 2019Payday & personal loansProblem when making paymentsFLExplainedYes
Jun 14, 2019Payday & personal loansGetting the loanCAExplainedYes
Jun 10, 2019Payday & personal loansGetting a line of creditGAFixedYes
May 3, 2019Payday & personal loansProblem when making paymentsFLExplainedYes
Apr 19, 2019Payday & personal loansProblem with the payoff process at the end of the loanNCMoney backYes
Apr 19, 2019Payday & personal loansGetting the loanCAExplainedYes
Apr 18, 2019Payday & personal loansImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Apr 1, 2019Payday & personal loansGetting a line of creditGAExplainedYes
Mar 6, 2019Payday & personal loansCredit limit changedMDExplainedYes
Dec 17, 2018Payday & personal loansProblem when making paymentsMAExplainedYes
Oct 29, 2018Payday & personal loansGetting the loanKYExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about SunTrust

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience