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Payday & personal loans

SunTrust payday & personal loans complaints

Consumers have filed 123 complaints about SunTrust's payday & personal loans. See the whole SunTrust record.

SunTrust against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13SunTrust0new--123

Every lender ranked

Latest SunTrust payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 18, 2018Payday & personal loansProblem with additional add-on products or servicesNEExplainedYes
Sep 28, 2018Payday & personal loansCharged fees or interest you didn't expectTXFixedYes
Sep 25, 2018Payday & personal loansGetting the loanMDExplainedYes
Sep 18, 2018Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Sep 14, 2018Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Sep 10, 2018Payday & personal loansGetting a line of creditWIExplainedYes
Aug 15, 2018Payday & personal loansProblem when making paymentsTNExplainedYes
Aug 15, 2018Payday & personal loansGetting the loanGAExplainedYes
Jun 19, 2018Payday & personal loansIncorrect information on your reportAccount information incorrectTXExplainedYes
Apr 10, 2018Payday & personal loansProblem when making paymentsTXExplainedYes
Mar 23, 2018Payday & personal loansProblem with additional add-on products or servicesVAExplainedYes
Mar 19, 2018Payday & personal loansGetting a line of creditVAExplainedYes
Feb 19, 2018Payday & personal loansIncorrect information on your reportAccount information incorrectFLExplainedYes
Feb 14, 2018Payday & personal loansGetting a line of credit-ExplainedYes
Jan 25, 2018Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Dec 11, 2017Payday & personal loansGetting a line of creditDCExplainedYes
Nov 21, 2017Payday & personal loansGetting a line of creditFLExplainedYes
Nov 14, 2017Payday & personal loansGetting the loanCAExplainedYes
Nov 7, 2017Payday & personal loansProblem when making paymentsTXExplainedYes
Oct 12, 2017Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Sep 2, 2017Payday & personal loansGetting the loanFLExplainedYes
Aug 30, 2017Payday & personal loansGetting the loanCAExplainedYes
Aug 30, 2017Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountVAExplainedYes
Aug 1, 2017Payday & personal loansCharged fees or interest you didn't expectVAExplainedYes
Jul 6, 2017Payday & personal loansStruggling to pay your loanNYExplainedYes
Jun 5, 2017Payday & personal loansProblem with additional add-on products or servicesGAExplainedYes
May 22, 2017Payday & personal loansGetting the loanMOExplainedYes
Apr 24, 2017Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Mar 22, 2017Payday & personal loansTaking out the loan or leaseGAExplainedYes
Mar 7, 2017Payday & personal loansManaging the loan or leaseNCMoney backYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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