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Auto loans & leases

Superior auto loans & leases complaints

Consumers have filed 23 complaints about Superior's auto loans & leases, 10 in the last 12 months. Superior answered 70% on time and closed 0% with relief. See the whole Superior record.

Superior against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13Superior10new70%0%23

Every auto lender ranked

Latest Superior auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Sep 21, 2026Auto loans & leasesRepossessionNotice to repossessOHExplainedYes
Sep 13, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectINExplainedNo
Aug 22, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectOHExplainedNo
Aug 7, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanINExplainedYes
Jun 23, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offINExplainedYes
May 29, 2026Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionOHExplainedNo
Apr 29, 2026Auto loans & leasesProblems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finishedOHExplainedYes
Jan 5, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsINExplainedYes
Dec 28, 2025Auto loans & leasesManaging the loan or leaseBilling problemMIExplainedYes
Dec 10, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsINExplainedYes
Aug 16, 2025Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingINExplainedYes
Aug 6, 2025Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleOHExplainedYes
Jul 12, 2025Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleOHExplainedYes
Jun 13, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsOHExplainedYes
Mar 20, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedOHExplainedYes
Mar 5, 2025Auto loans & leasesManaging the loan or leaseBilling problemOHExplainedYes
Feb 28, 2025Auto loans & leasesGetting a loan or leaseProblem with signing the paperworkOHExplainedYes
Jan 2, 2025Auto loans & leasesIncorrect information on your reportInformation belongs to someone elseINExplainedYes
Jul 5, 2024Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offINExplainedYes
Apr 1, 2024Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyOHExplainedYes
Mar 5, 2024Auto loans & leasesGetting a loan or leaseHigh-pressure sales tacticsINExplainedYes
Feb 20, 2023Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleOHExplainedYes
Jul 11, 2021Auto loans & leasesManaging the loan or leaseBilling problemOHExplainedYes

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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