Auto lender · complaint record
Superior complaints
Filed under Superior Holdings, LLC
Consumers have filed 37 complaints about Superior since 2021, 14 of them in the last 12 months (+27% on the year before). It answered 64.3% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report. It is the 40th most complained-about of 193 auto lenders this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 37
- Last 12 months
- 14
- Answered on time
- 64.3%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #40 of 193
Since July 2021
+27% vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Sep 21, 2026
Most complained-about auto lenders
Superior complaints by month
The busiest month was July 2025 (3 complaints). Complaints in the last 12 months are up 27% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Superior answered all time
- Closed with explanation37100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Superior complaints are about
Top Superior problems
Inside "Incorrect information on your report"
- Account status incorrect 3
- Information belongs to someone else 2
- Account information incorrect 1
Where Superior complaints come from
Most complaints: Ohio (19), Indiana (13), Tennessee (2), Michigan (1), Kansas (1).
Superior compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | SuperiorAuto loans & leases | - | 14 | - |
Compare side by side: Superior vs The Savings Group · Superior vs AC AutoPay LLC, Denver, CO Branch · Superior vs CARS Acquisition · Superior vs EA Holdings
What people say about Superior
All experiencesNo experiences with Superior yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Superior complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 21, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Sep 13, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 22, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 7, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jul 18, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 23, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jun 3, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 29, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Apr 29, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Apr 2, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 5, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Dec 28, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
Questions about Superior
How many complaints does Superior have?
Superior has 37 complaints on record since July 2021, including 14 in the last 12 months and 0 in the last 30 days. That makes it number 1,264 of every company by complaints this year.
Does Superior respond to complaints?
Yes. Superior answered 64.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Superior?
The most common problems are incorrect information on your report (6), managing the loan or lease (6), took or threatened to take negative or legal action (4).
Is Superior legit?
Superior is a real company with a public complaint record: consumers have complained about it 37 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Superior legit? for the signals, red flags and how to protect yourself.
Are complaints about Superior going up or down?
Up. There were 14 complaints in the last 12 months against 11 in the 12 before (+27%). See every month.
How do I file a complaint against Superior?
Complain to Superior in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Superior complaints come from?
Most come from Ohio (19), Indiana (13), Tennessee (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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